Troubleshooting, Information codes – Samsung WA45H7000AW-A2 User Manual

Page 32

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informAtion codes

The Washer may display information codes to help you understand what is occurring with your Washer better.

code symbol meaning

soluTion

1e

The Water Level sensor is not

working properly.

When washer displays “1E”,

washer will drain for 3 minutes.

At this time, the Power button is

invalid

Call for service.

4e

Your Washer has tried to fill but

was unsuccessful.
Check if the hot water supply

hose is connected.

When washer displays “4E”,

washer will drain for 3 minutes.

At this time, the Power button is

invalid.

Make sure the water faucets are open all the

way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
If you use a Flood Safety Device, then please

remove the device and connect the water hoses

directly to the unit.
You must connect the hot water supply hose

because hot water is supplied by the Auto

Temperature Control (A.T.C.) function.

5e

Your washer is not draining. It can

also mean that the unit senses a

small clog while draining.

Do the following:
1) Turn off the unit and turn it on again.
2) Select only the Spin Cycle.
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.

le

Your Washer has tried to fill but

has not reached the proper water

level.

When washer displays “LE”,

washer will drain for 3 minutes.

At this time, the Power button is

invalid.

Call for service.

ue

Unbalanced load prevented your

Washer from spinning.

Redistribute the load, press the Start/Pause

button.

de

Lid is open when washer is

running.

Close the lid tightly and restart the cycle. If the

code reappears, call for service.

de1

Your washer failed to lock or

unlock the lid.

Close the lid tightly and restart the cycle. If the

code reappears, call for service.

de1

The door will not unlock.

Make sure the lid is firmly closed.
Push the Power button to turn off your washer,

then turn it on again. If the code reappears, call

for service.

be2

A jammed Key.

Call for service.

3e

Motor not running properly.

Restart the cycle pressing the Start/Pause

button. If the code reappears, call for service.

ae

Communication error between

SUB PBA and MAIN PBA.

Call for service.

troubleshooting

WA7000HA WASH_WA48H_USER MANUAL_DC68-03133P-03_EN.indd 32

2014/3/25 10:45:31

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