Troubleshooting, Appendix, Warranty – Samsung SMH1611B-XAA User Manual

Page 21: Samsung over-the-range(otr) microwave oven, Limited warranty to original purchaser, Specifications

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troubleshooting _21

06 W

ARRANT

Y

troubleshooting

Check these solutions if you have a problem

with your microwave:

Problem

Solution

The display

and/or the oven

is not working.

Make sure the plug is properly

connected to a grounded outlet.

If the wall outlet is controlled by a wall

switch, make sure the wall switch is

turned on.

Remove the plug from the outlet, wait

ten seconds, and plug it in again.

Reset the circuit breaker or replace

any blown fuses.

Plug a different appliance into the

outlet. If the other appliance doesn’t

work, call a qualified electrician to

repair the wall outlet.

Plug the oven into a different outlet.

The display

is working,

but the power

won’t come on.

Make sure the door is closed securely.

Check if any packaging material or

anything else is stuck in the door seal.

Check if the door is damaged.

Touch Cancel twice and enter all the

cooking instructions again.

Is the power

going off before

the set time has

elapsed?

If there was a power outage, the time

indicator will display:

88:88

.

If no power outage occurred,

remove the plug from the outlet, wait

ten seconds, and plug it in again.

Reset the clock and any cooking

instructions.

Reset the circuit breaker or replace

any blown fuses.

Cooks food too

slowly.

Make sure the oven has its own 20

amp circuit line. Operating another

appliance on the same circuit can

cause a voltage drop. If necessary,

move the oven to its own circuit.

Has sparks or

arcing.

Remove any metallic utensils,

cookware, or metal ties. If using foil,

use only narrow strips and allow at

least one inch between the foil and the

interior oven walls.

The turntable

makes noise

or becomes

stuck.

Clean the turntable, roller ring and

oven floor.

Make sure the turntable and roller ring

are positioned correctly.

Causes TV

or radio

interference.

This is similar to interference caused

by other small appliances, such as

hair dryers. Move your microwave

(or appliance) away from appliances,

such as your TV or radio.

appendix

Specifications

Model number

SMH1611

Oven Cavity :

1.6 cu ft

Timer : 99

minutes, 99

seconds

Controls : 10

power levels,

including defrost

Power Source :

120 VAC, 60 Hz

Power Output :

1000 Watts

Power

Consumption :

1580 Watts

Net/Shipping

Weight

ST : 44.2 / 51.8 lbs

B / W : 43.3 / 50.8 lbs

Outside

Dimensions

29

7

/

8

”(W) X 16

1

/

2

”(H) X 15

1

/

8

”(D)

Oven Cavity

Dimensions

19

5

/

16

”(W) X 9

5

/

8

”(H) X 14

3

/

8

”(D)

Shipping

Dimensions

33

3

/

8

”(W) X 19

15

/

16

”(H) X 19

13

/

32

”(D)

warranty

SAMSUNG OVER-THE-RANGE(OTR)

MICROWAVE OVEN

Limited warranty to original purchaser

This SAMSUNG brand product, as supplied and distributed by
Samsung Electronics America, Inc. (SAMSUNG) and delivered
new, in the original carton to the original consumer purchaser,
is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:

ONE (1) YEAR PARTS AND LABOR, TEN (10) YEARS

PARTS WARRANTY FOR MAGNETRON

This limited warranty begins on the original date of purchase,
and is valid only on products purchased and used in the United
States. To receive warranty service, the purchaser must contact
SAMSUNG for problem determination and service procedures.
Warranty service can only be performed by a SAMSUNG
authorized service center. The original dated bill of sale must be
presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center.

SAMSUNG will repair or replace this product, at our option and
at no charge as stipulated herein, with new or reconditioned
parts or products if found to be defective during the limited
warranty period specified above. All replaced parts and products
become the property of SAMSUNG and must be returned to
SAMSUNG. Replacement parts and products assume the
remaining original warranty, or ninety (90) days, whichever is
longer.

In-home service will be provided during the warranty labor
period subject to availability within the contiguous United States.
In-home service is not available in all areas. To receive in-home
service, the product must be unobstructed and accessible to
service personnel. If during in-home service repair can not be
completed, it may be necessary to remove, repair and return
the product. If in-home service is unavailable, SAMSUNG may

SMH1611_XAA_03898A_EN.indd 21

2011-05-31 3:29:55

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