Configuring the support menu, English - 27, Self diagnosis – Samsung LS19CFNKFYB-ZA User Manual

Page 29: Software upgrade

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English - 27

Configuring the Support Menu

¦

Self Diagnosis

Picture Test

„

If you think you have a picture problem, perform the picture test. Check

the color pattern on the screen to see if the problem still exists.

Yes

: If the test pattern does not appear or there is noise in the

test pattern, select

Yes. There may be a problem with the

TV. Contact Samsung’s call center for assistance.

No

: If the test pattern is properly displayed, select

No. There

may be a problem with your external equipment. Please

check your connections. If the problem still persists, refer to the external device’s user manual.

Sound Test

„

If you think you have a sound problem, please perform the sound test. You can check the sound by

playing a built-in melody sound through the TV. ‘Does the problem still exist with this sound test?’

appears on the screen.

Yes

: If during the sound test you can hear sound only from one speaker or not at all, select

Yes.

There may be a problem with the TV. Contact Samsung’s call center for assistance.

No

: If you can hear sound from the speakers, select

No. There may be a problem with your

external equipment. Please check your connections. If the problem still persists, refer to the

external device’s user manual.

Signal Strength

„

(digital channels only)

Unlike analog channels, which can vary in reception quality from ‘

snowy’ to clear, digital (HDTV)

channels have either perfect reception quality or you will not receive them at all. So, unlike analog

channels, you cannot fine tune a digital channel. You can, however, adjust your antenna to improve

the reception of available digital channels.

If the signal strength meter indicates that the signal is weak, physically adjust your antenna to increase the

N

signal strength. Continue to adjust the antenna until you find the best position with the strongest signal.

Software Upgrade

Samsung may offer upgrades for TV’s firmware in the future.

Please visit Samsung.com or contact the Samsung call center

at 1-800-SAMSUNG (726-7864) to receive information about

downloading upgrades and using a USB drive. Upgrades will

be possible by connecting a USB drive to the

SERVICE port

located on your TV.

Insert a USB drive containing the firmware upgrade into the

N

SERVICE port on the TV.

Please be careful to not disconnect the power or remove the

N

USB drive while upgrades are being applied. The TV will turn

off and turn on automatically after completing the firmware

upgrade. Please check the firmware version after the upgrades are complete. When software is

upgraded, video and audio settings you have made will return to their default (factory) settings. We

recommend you write down your settings so that you can easily reset them after the upgrade.

Self Diagnosis

Software Upgrade
HD Connection Guide
Contact Samsung

Support

ANT IN

HDMI IN

AV IN

- AUDIO -

VIDEO

R

L

PC IN

HDMI / PC

AUDIO IN

ANT IN

HDMI IN

AV IN

- AUDIO -

VIDEO

R

L

PC IN

HDMI

/ P

C

AUD

IO

IN

AV IN

- AUDIO -

R

L

VIDEO

HDMI IN

DIGITAL

AUDIO OUT

(OPTICAL)

DVI-D IN

PC IN

ANT IN

ANT IN

COMPONENT IN

- AUDIO -

R

L

P

R

P

B

Y

SERVICE

HDMI/PC

/DVI-D

AUDIO IN

USB drive

BN59-00905F_eng.indd 27

2009-11-10 9:30:44

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