Troubleshooting – Samsung SC-HMX10C-XAA User Manual

Page 116

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104_ English

Symptom

Explanation/Solution

There is a time difference between

the point where you press Recording

start/stop button and the point where

the recorded movie starts/stops.

• On your camcorder, there may be a slight time delay between the point

when you press Recording start/stop button and the actual point where the

recorded movie starts/stops. This is not an error.

The aspect ratio (16:9/4:3) of a movie

cannot be changed.

• The aspect ratio of a movie at 16:9 cannot be changed to 4:3.

The available recording time or the

number of recordable images displayed

does not decrease.

• The maximum available recording time displayed is 999 minutes and the

maximum number of recordable images displayed is 99,999 even though

the actual count exceeds the value displayed. However, the actual available

recording time is not affected by the count displayed.

For example, when the actual available recording time is “1,066” minutes,

“999” will be displayed on the screen.

Storage Media

Symptom

Explanation/Solution

Memory card functions are not

operable.

• Insert a memory card into your camcorder properly. page 27

• If you use a memory card formatted on a computer, format it again directly

on your camcorder. page 68

Image cannot be moved or deleted.

• Release the lock on the write-protect tab of the memory card (SDHC/SD

memory card), if any. page 29

• You cannot move or delete the protected images. Release the protection of

the image on the device. page 79

You cannot format the memory card.

• Release the lock on the write-protect tab of the memory card (SDHC/SD

memory card), if any. page 29

• The memory card is not supported on your camcorder or card has some

problems.

The data file name is not indicated

correctly.

• The file may be corrupted.

• The file format is not supported by your HD camcorder.

• Only the file name is displayed if the directory structure complies with the

international standard.

troubleshooting

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