Troubleshooting – Samsung HMX-W300RN-XAA User Manual

Page 103

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Troubleshooting

95

Appendixes

Underwater handling

Symptom

Explanation/Solution

The subject on the LCD screen is not clear
under water.

Set the underwater mode to On.

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Check if there are stains or foreign substances on the lens.


Water gets into the product.

Turn the power off and then contact Samsung’s Customer Care Center.

Overall operations

Symptom

Explanation/Solution

The date and time are incorrect.

Has the product been left unused for a long period of time?
The internal battery may be discharged.

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The product does not turn off or the buttons
do not operate normally.

Press the [RESET] button to reset the product. The product
turns off. The Reset function does not affect the recorded
images and user settings.

[RESET] button

Menu items that cannot be used at the same time

Symptom

Explanation/Solution

Menu items are grayed out.

You cannot select grayed items in the current recording/playback mode.
If you have not inserted a memory card into the product, all functions that require a
memory card (Storage Info, Format, etc.) are dimmed in the menu and you will not be
able to select them.
The following functions cannot be used in the Smart filter mode:
- Digital

zoom,

Video Resolution, Anti-Shake(DIS), Face Detection

You cannot select the following function in underwater mode.
- White Balance


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