Samsung DVD-P421-XAA - Manual (Page 21)

40
Troubleshooting
Before requesting service (troubleshooting), please check the following.
No operations can be
performed with remote.
The screen ratio cannot be
changed.
No audio.
Play mode differs from the
Setup Menu selection.
Disc Menu doesn’t appear.
The icon appears on
screen.
Forgot password
If you experience other
problems.
5.1 channel sound is not
being reproduced.
Disc does not play.
• Check the batteries in the remote. May need replacing.
• Operate the remote control at a distance of no more than 20 feet.
• Remove batteries and hold down one or more buttons for several
minutes to drain the microprocessor inside the remote to reset it.
Reinstall batteries and try remote again.
• Ensure that the disc is installed with the label side facing up.
• Check the region number of the DVD.
• 5.1 channel sound is reproduced only when the following conditions
are met. :
1) The DVD player is connected with the proper amplifier
2) The disc is recorded with 5.1 channel sound.
• Check whether the disc being played has the “Dolby 5.1 ch” mark on
the outside.
• Check if your audio system is connected and working properly.
• In a SETUP Menu, is the Audio Output set to Bitstream?
• The features or action cannot be completed at this time because:
1. The DVD’s software restricts it.
2. The DVD’s software doesn’t support the feature (e.g., angles).
3. The feature is not available at the moment.
4. You’ve requested a title or chapter number or search time that is
out of range.
• Check if the disc has a Menu.
• Some of the functions selected in the Setup Menu may not work
properly if the disc is not encoded with the corresponding function.
• The Screen Ratio is fixed on your DVDs.
• Make sure you have selected the correct Digital Output in the Audio
Options Menu.
• Press power on from a cold start with no disc in the unit. Press the STOP
and PLAY buttons simultaneously on the front panel for three seconds. The
Select Menu Language display will appear. Select the desired language
button. Press the SETUP button on the remote control to select the Parental
Mode. The Parental Mode is now unlocked as indicated on the display.
Press the DOWN button to select Parental. Press ENTER and the Create
Password display will appear. You can now set your rating level and
change your password to a new number.
• Go to the contents and find the section of the instruction book that
contains the explanations regarding the current problem, and follow
the procedure once again.
• If the problem still cannot be solved, please contact your nearest
authorized service center.
Action Problem Page
P6
P9
P14
P17
P34~35
P34~39
P39
P38
P37
41
The remote can also be set up to control most TVs. To program the remote, use the code
that corresponds to your brand.
1 1 Turn on the TV
2 2 Point the DVD’s remote at the TV.
3 3 While holding the TV POWER button
down, enter the code for your brand.
4 4 If the TV turns off, setup is complete.
Enter other codes of the same brand if
the first code does not work.
5 5 To operate the TV, use the “TV Function
Buttons” described on page 13.
e.g For Samsung_1 TVs
While holding down the TV POWER button,
enter 0 and then 1.
The remote may not be able to control every
model TV of the brands listed.
NOTE
Controlling a TV with the Remote
REFERENCE REFERENCE
Code
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15 SAMSUNG_1
SHARP_2
SONY
MAGNAVOX
SANYO_1
LG_2
RCA
LG_1
TOSHIBA
HITACHI
JVC
PANASONIC_1
MITSUBISHI_2
SAMSUNG_2
SAMSUNG_3
SHARP_1
ZENITH
LG_3
DAEWOO_8
SANYO_2
EMERSON
SHARP_3
SAMSUNG_4
PANASONIC_2
NOBLEX
TELEFUNKEN
NEWSAN
LOEWE
RCA2
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Brand Code Brand
TV Codes