Samsung SGH-I627MAAATT User Manual

Page 122

Advertising
background image

Troubleshooting 119

I cannot find my friend’s
Bluetooth enabled device
(continued)

Be sure that both devices are
compatible.

I cannot discover the remote
Bluetooth stereo headset

Be sure that the Bluetooth
functionality on the phone is turned
on.

Be sure that the remote Bluetooth
stereo headset is in the
discoverable mode.

Be sure that the remote Bluetooth
device has the capability to act as
a stereo headset.

I cannot connect to the
remote Bluetooth stereo
headset

Ensure that the correct passkey was
entered on the phone during the
connection with the headset. Most
Bluetooth headsets have a fixed passkey
that would be mentioned in their user’s
guide. You would need to enter the
passkey when establishing a connection
with the headset.

Problem

Solution Description

I cannot listen to music on
the remote Bluetooth stereo
headset

Ensure that you are connected to
the Bluetooth stereo headset.

Ensure that the song that you are
playing is one of the supported
formats.

Check the battery levels on the
Bluetooth stereo headset.

Ensure that the phone and headset
are within range of each other. The
maximum distance between the
two should not be more than 10
meters.

There are breaks in the
music being played on the
remote Bluetooth stereo
headset

You may observe breaks if there are walls
that separate the phone and the Bluetooth
stereo headset.

Problem

Solution Description

Advertising