Samsung EC-HZ30WZBPBUS - Manual (Page 99)

Appendixes 98
Before contacting a service centre
Situation Suggested remedies
The photo is too bright
Your photo is overexposed.
Adjust the exposure value. (p. 55) t

Adjust the aperture value or the shutter t

speed. (p. 33)
Turn off the flash. (p. 43) t

Adjust the ISO speed. (p. 45) t

The photo is too dark
Your photo is underexposed.
Adjust the exposure value. (p. 55) t

Adjust the aperture value or the shutter t

speed. (p. 33)
Turn on the flash. (p. 43) t

Adjust the ISO speed. (p. 45) t

The photo is distorted
The wide-angle lens may create distortions
on the image. This is the normal feature of
the wide-angle lens.
The TV does not
display your photos
Make sure that the camera is correctly t

connected to the external monitor with
the A/V cable.
Make sure that your memory card t

contains photos.
Situation Suggested remedies
The date and time are
incorrect Set the date and time in the display settings
menu.
The display or buttons
do not work
Remove the battery and insert it again.
The memory card has
an error The memory card has not been reset.
Format the card. (p. 88)
Cannot play back files
If you change the name of a file, your
camera may not play the file (the name of
the file should meet the DCF standard). If
you encounter this situation, play back files
on your computer.
The photo is blurry
Make sure that the focus option you set
t

is suitable for close-up shots. (p. 46)
Make sure that the subject is within range
t

of the flash. (p. 100)
Make sure that the lens is clean. If not, t

clean the lens. (p. 92)
The colors in the photo
do not match the
actual scene
An incorrect white balance can create
unrealistic color. Select the proper white
balance option to suit the light source.
(p. 56)