Common problems, Hotsync – Samsung SPH-I300SS-XAR User Manual
Page 10
Common Problems
10
Common Problems
This guide contains common solutions to problems that
may arise when operating your i330. Please look over
the following list of solutions, before calling the
customer support center.
HotSync
Question: When I perform a HotSync operation I receive
a message that says “New Hardware Found” and a new
profile is installed at a different COM port?
Answer: If you perform a HotSync operation before the
system is fully booted, this may cause Windows to think
there is a new device being installed. Please wait until your
system completely boots up, and you see the HotSync
icon displayed in the system try located in the bottom
right corner of the screen before performing a HotSync
operation.
Question: Can I HotSync numerous devices to one user?
Answer: You should not synchronize multiple devices
unless they are the exact same hardware device. (This is
especially true with PDA/Cellular handset hybrids.) The
best way would be to create a separate profile for each
device that you HotSync. That way, if there is a problem,
it can be narrowed down quickly to the correct device or
profile.
Question: I cannot perform a HotSync operation with
Palm Desktop version 4.0 installed?