Replacing the charcoal filter, Trouble, Troubleshooting – Samsung ME21H9900AS-AA User Manual

Page 23

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English - 22

English - 23

05

TROU

b

LES

h

OO
TING

2. Pull the filter case out of the microwave oven.

The Grease proCleaner is available to clean in

dishwasher.

3. To re-insert the filter into the microwave oven, slide

the filter case into the frame slot, and then push it

inside.

REPLACING ThE ChARCOAL FILTER

If your oven is vented to the inside, the charcoal filter

should be replaced every 6 to 12 months and more often

if necessary. The charcoal filter cannot be cleaned. To

order a new charcoal filter, contact the Parts Department

at 1-800-627-4368 or your Samsung dealer. You can also

order online at www.samsungparts.com
1. Unplug the oven or turn off the power at the main

power supply.

2. Open the door.
3. Remove the vent grille mounting screws (2 middle

screws).

4. Slide the vent grille to the left, then pull it straight out.
5. Push the hook and remove the old filter.

The filter angle

6. Slide a new charcoal filter into place. The filter should

rest at the angle shown.

7. Replace the vent grille and 2 screws and close the

door. Turn the power back on and set the clock.

The filter angle

troubleshooting

Check these solutions if you have a problem

with your microwave:

Problem

Solution

The display

and/or the oven

is not working.

Make sure the plug is properly

connected to a grounded outlet.

If the wall outlet is controlled by a wall

switch, make sure the wall switch is

turned on.

Remove the plug from the outlet, wait

ten seconds, and plug it in again.

Reset the circuit breaker or replace

any blown fuses.

Plug a different appliance into the

outlet. If the other appliance doesn’t

work, call a qualified electrician to

repair the wall outlet.

Plug the oven into a different outlet.

The display

is working,

but the power

won’t come on.

Make sure the door is closed securely.

Check if any packaging material or

anything else is stuck in the door seal.

Check if the door is damaged.

Touch Cancel twice and enter all the

cooking instructions again.

The microwave

turned off

before the set

time elapsed.

If there was a power outage, the time

indicator will display:

88:88

.

If no power outage occurred,

remove the plug from the outlet, wait

ten seconds, and plug it in again.

Reset the clock and any cooking

instructions.

Reset the circuit breaker or replace

any blown fuses.

Cooks food too

slowly.

Make sure the oven has its own 20

amp circuit line. Operating another

appliance on the same circuit can

cause a voltage drop. If necessary,

move the oven to its own circuit.

Has sparks or

arcing.

Remove any metallic utensils,

cookware, or metal ties. If using foil,

use only narrow strips and allow at

least one inch between the foil and the

interior oven walls.

The turntable

makes noise

or becomes

stuck.

Clean the turntable, roller ring and

oven floor.

Make sure the turntable and roller ring

are positioned correctly.

Causes TV

or radio

interference.

This is similar to interference caused

by other small appliances, such as

hair dryers. Move your microwave

(or appliance) away from appliances,

such as your TV or radio.

ME21H9900AS_AA_EN+MES.indb 23

2014-03-10 �� 10:40:48

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