Samsung SPH-M360ZKASPR User Manual
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Warranty
force when pressing on a touch screen; (c) equipment that has
the serial number or the enhancement data code removed,
defaced, damaged, altered or made illegible; (d) any plastic
surfaces or other externally exposed parts that are scratched or
damaged due to normal use; (e) malfunctions resulting from
the use of Product in conjunction or connection with
accessories, products, or ancillary/peripheral equipment not
furnished or approved by SAMSUNG; (f) defects or damage
from improper testing, operation, maintenance, installation,
service, or adjustment not furnished or approved by
SAMSUNG; (g) defects or damage from external causes such
as collision with an object, or from fire, flooding, sand, dirt,
windstorm, lightning, earthquake, or from exposure to weather
conditions, or battery leakage, theft, blown fuse, or improper
use of any electrical source; (h) defects or damage caused by
cellular signal reception or transmission, or viruses or other
software problems introduced into the Product; (i) any other
acts which are not the fault of SAMSUNG; or (j) Product used or
purchased outside the United States. This Limited Warranty
covers batteries only if battery capacity falls below 80% of rated
capacity or the battery leaks, and this Limited Warranty does
not cover any battery if (i) the battery has been charged by a
battery charger not specified or approved by SAMSUNG for
charging the battery, (ii) any of the seals on the battery are
broken or show evidence of tampering, or (iii) the battery has
been used in equipment other than the SAMSUNG phone for
which it is specified.
What are SAMSUNG's Obligations?
During the applicable warranty period, SAMSUNG will repair or
replace, at SAMSUNG's sole option, without charge to
Purchaser, any defective component part of Product. To obtain
service under this Limited Warranty, Purchaser must return
Product to an authorized phone service facility in an adequate
container for shipping, accompanied by Purchaser's sales
receipt or comparable substitute proof of sale showing the
original date of purchase, the serial number of Product and the
sellers' name and address. To obtain assistance on where to
deliver the Product, call Samsung Customer Care at 1-888-
987-4357. Upon receipt, SAMSUNG will promptly repair or
replace the defective Product. SAMSUNG may, at SAMSUNG's
sole option, use rebuilt, reconditioned, or new parts or
components when repairing any Product or replace Product
with a rebuilt, reconditioned or new Product. Repaired/replaced
cases, pouches and holsters will be warranted for a period of
ninety (90) days. All other repaired/replaced Product will be
warranted for a period equal to the remainder of the original
Limited Warranty on the original Product or for 90 days,
whichever is longer. All replaced parts, components, boards
and equipment shall become the property of SAMSUNG. If
SAMSUNG determines that any Product is not covered by this
Limited Warranty, Purchaser must pay all parts, shipping, and
labor charges for the repair or return of such Product.