Check list, Q & a – Samsung LS19HAKCBQ-XAA User Manual

Page 38

Advertising
background image

Check List

Before calling for assistance, check the information in this section to see if you can remedy
any problems yourself. If you do need assistance, please call

the phone number on the

Information section or contact your dealer

.


Symptom

Check List

Solutions

No images on

the screen. I
cannot turn on
the monitor.

Is the power cord

connected properly?

Check the power cord connection

and supply.

Can you see "Check
Signal Cable"
on the

screen?

(When connecting D-Sub cable)

Check the signal cable connection.
(When connecting DVI cable)

If you still see an error message on
the screen when the monitor is

connected properly, check to see if
the monitor status is set to analog.
Press ' ' button to have the monitor
double-check the input signal
source.

If the power is on, reboot
the computer to see the

initial screen(the login
screen), which can be
seen.

If the initial screen (the login screen)
appears, boot the computer in the

applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video
card.
(Refer to the

Preset Timing Modes

)

Note: If the initial screen (the login
screen) does not appear,

contact

the Service Center or your dealer

.

Can you see "Not
Optimum
Mode","Recommended
Mode 1440 x 900 60 Hz"

on the screen?

You can see this message when the
signal from the video card exceeds
the maximum resolution and
frequency that the monitor can

handle properly.

Adjust the maximum resolution and
frequency that the monitor can
handle properly.


If the display exceeds SXGA or
75Hz, a "Not Optimum
Mode","Recommended Mode

Advertising