What is remote support – Samsung UE46F6510SS User Manual

Page 17

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Recommendation - EU Only

Hereby, Samsung Electronics, declares that this 3D Active Glasses is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
This equipment may be operated in all EU countries.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.

Diagnose your TV

Adjust the TV settings for you

Perform a factory reset your TV

• Install recommended

firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is really pretty simple

1. Call Samsung Contact

Centre and ask for
remote support.

2. Open the menu on your

TV and go to the Support
section.

3. Select Remote

Management and
Provide the Pin# to the
agent.

4. The agent will then

access your TV. That's
it!

Password Change

Screen Menu > System > Change PIN
Change the TV's password.

1. Run

Change PIN

and then enter the current password in the password field. The default password is 0000.

(France: “1-1-1-1”):

2. Enter a new password and then enter it again to confirm it. The password change is complete.

If you forget the PIN code, press the buttons in the following sequence which resets the PIN to “0-0-0-0”:
(France: “1-1-1-1”):

For Standard Remote Control: In Standby mode:

MUTE

→ 8 → 2 → 4 →

POWER

(on).

For Smart Touch Control: When the TV turns on:

MUTE

→ Volume up →

RETURN

→ Volume down →

RETURN

→ Volume up →

RETURN

.

[UF6470-XN]BN68-04779C-05L04.indb 17

2013-11-14 4:06:53

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