Chapter 3, Troubleshooting, R 3: troubleshooting – Allied Telesis AT-GS900/8E User Manual

Page 45

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Chapter 3

Troubleshooting

This chapter contains information on how to troubleshoot the switch in the
event that a problem occurs.

Note

If you need further assistance, please contact Allied Telesyn
Technical Support. Refer to “Contacting Allied Telesyn” on page 14.

AT-GS900/8 switch: Check the POWER LED on the front of the switch. If
the LED is off, indicating that the unit is not receiving power, do the
following:

ˆ

Ensure that the power cord is securely connected to the power source
and to the AC connector on the back panel of the switch.

ˆ

Verify that the power outlet has power by connecting another device to
it.

ˆ

Try connecting the unit to another power source.

ˆ

Try using a different power cord.

ˆ

Verify that the voltage from the power source is within the required
levels for your region.

AT-GS900/8E switch: Check the POWER LED on the front of the switch. If
the LED is off, indicating that the unit is not receiving power, do the
following:

ˆ

Ensure that the power adapter is securely connected to the power
source and to the power connector on the back panel of the switch.

ˆ

Verify that the power outlet has power by connecting another device to
it.

ˆ

Try connecting the unit to another power source.

ˆ

Verify that the voltage from the power source is within the required
levels for your region.

Verify that the LINK/ACT LED for each port is ON. If a LINK/ACT LED is
OFF, do the following:

ˆ

Verify that the end node connected to the port is powered on and is
operating properly.

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