Allied Telesis AT-TS24TR - Manual (Page 87)

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Appendix E
Technical Support Fax Order
Name _______________________________ ____________________________________
Company ____________________________ ____________________________________
Address _____________________________ ____________________________________
City ____________________State/Province____________ Zip/Postal Code __________
Country _______________________ Phone______________________ Fax _________
Incident Summary
Model number of ATI product I am using ___ ___________________________________
Firmware release number of ATI product __ ____________________________________
Other network software products I am using (e.g., network managers)
____________________________________ ____________________________________
Brief summary of problem ______________ ____________________________________
____________________________________ ____________________________________
____________________________________ ____________________________________
____________________________________ ____________________________________
Conditions (List the steps that led up to the problem.) ___________________________
____________________________________ ____________________________________
____________________________________ ____________________________________
____________________________________ ____________________________________
____________________________________ ____________________________________
____________________________________ ____________________________________
____________________________________ ____________________________________
____________________________________ ____________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and configuration files. Fax
numbers can be found on page 79.