Troubleshooting with the error message table – HID DTC4500 User Guide User Manual

Page 109

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2011

HID

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DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1

109

Troubleshooting with the Error Message Table

Error Message

Cause

Solution

# 53

Lam Card Jam

A jam occurred somewhere
between the Printer and the
Laminator

Open covers and clear the
obstruction/jam

# 52

Lam Generic Error

Laminator firmware error

Cycle power and try again.

If this problem persists call for
technical assistance.

# 48

Check Lam Power

Lam is connected but not
powered.

Power off the Printer, power the
Laminator, and then power on
the Printer.

A damaged Flipper board, E-
Card board, or EEPROM could
potentially result in this same
error.

Lam Heater Off

See the next column.

If this problem persists, call for

technical assistance.

#59

Lam Heater Timeout

See the next column.

If this problem persists, call for

technical assistance.

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