HID FARGO HDP8500 User Guide - Manual (Page 161)

© 2012 HID Global Corporation. All rights reserved.
161
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
Troubleshooting with the LCD Error Message Table
LCD Error Message Cause Solution
Calibrate Failed
(PC Error Message
No. 155 and 170)
Film or Ribbon calibration
has failed. Verify the film is installed correctly.
No ribbon should be installed for
Ribbon Calibration. If this problem
persists, call for technical assistance.
Calibrate Film/
Film Release Error
(PC Error Message
No. 153)
Film Sensors need to be
calibrated. Select Cancel and then perform the
Film calibration procedure.
Calibrate Ribbon
(PC Error Message
Nos. 128 and 170)
Ribbon Sensor needs to be
calibrated. Select Cancel and then perform the
Ribbon calibration procedure.
Card Feed Stop
(PC Error Message
No. 137)
The card handler module is
currently in a pause state. Press Resume or Cancel.
Card Jam
(PC Error Message
Nos. 83, 112, and
200)
A card is jammed in the Print
Station or card flipping area
of the Printer. Clear the jam. Remove Card.
Card Jam Mag
(PC Error Message
Nos. 82)
A card is jammed in the Mag
Station or card flipping area
of the Printer. Clear the jam. Remove Card.
Card Jam: Prox
(PC Error Message
No. 86)
A card is jammed in the
PROX card encoding area of
the Printer. Clear the jam. Remove Card.
Card Jam: Smart
(PC Error Message
No. 85)
A card is jammed in the
smart card encoding area of
the Printer. Clear the jam. Remove Card.
Card Not Found
(PC Error Message
Card cannot be found in the
Printer. Verify card not jammed in Printer and
select Cancel.