Device is not sucking in detergent, Boiler does not heat up, Customer service – Karcher HDS-E 8-16-4 M 36 KW User Manual

Page 27: Warranty, Accessories and spare parts, Warranty accessories and spare parts

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– 10

– Pump leaky
Note: 3 drops/minute are allowed.

With stronger leak, have device
checked by customer service.

Note: Condensate can cause increased
drop generation on the appliance.

– Leak in the high pressure system

Check high pressure system and con-
nections for tightness.

Leave the appliance running with open
detergent dosing valve and closed wa-
ter supply, until the boiler is sucked
empty and the pressure falls to "0".

Open the water supply again.

If the pump still is not sucking in any deter-
gent, it could be because of the following
reasons:
– Filter in the detergent suck hose dirty

Clean filter.

– Backflow valve stuck

Remove the detergent hose and loosen
the backflow valve using a blunt object.

– System care bottle empty.

Replace the system care bottle.

– Water shortage

Check water supply, check connec-
tions.

– Heater defective.

Inform Customer Service

– Working pressure/flow rate to high

Reduce working pressure/flow quantity
at the pressure/volume regulator in the
pump unit.

If malfunction can not be fixed, the de-
vice must be checked by customer ser-
vice.

The warranty terms published by our com-
petent sales company are applicable in
each country. We will repair potential fail-
ures of the appliance within the warranty
period free of charge, provided that such
failure is caused by faulty material or de-
fects in fabrication.

– Only use accessories and spare parts

which have been approved by the man-
ufacturer. The exclusive use of original
accessories and original spare parts
ensures that the appliance can be oper-
ated safely and trouble free.

– At the end of the operating instructions

you will find a selected list of spare parts
that are often required.

– For additional information about spare

parts, please go to the Service section
at www.kaercher.com.

Device leaks, water drips from the

bottom of the device

Device turns on and off while hand

spray gun is closed

Device is not sucking in detergent

Boiler does not heat up

Set temperature is not achieved

while using hot water

Customer Service

Warranty

Accessories and Spare Parts

27

EN

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