Sony HT-BE1 - Manual (Page 24)

24 GB
Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the system, use this
troubleshooting guide to help you remedy
the problem. Should any problem persist,
consult your nearest Sony dealer.
The power is not turned on.
, Check that the AC power cord (mains lead) is
connected securely.
There’s no sound or only a very low-
level sound is heard.
, Check that the speakers and components are
connected correctly and securely (page 7,10).
, Make sure that you’ve selected the correct
component on the system (page 15).
, Press MUTING if “M-ON (MUTING ON)”
is displayed on the display window.
, The protective device on the system has been
activated because of a short circuit. Turn off
the system, eliminate the short-circuit
problem and turn on the power again.
, The connecting cord is damaged. Replace it
with a new one.
The left and right sounds are
unbalanced or reversed.
, Check that the speakers and components are
connected correctly and securely (page 7,10).
, Adjust the volume level of each speaker
(page 16).
Severe hum or noise is heard.
, Check that the speakers and components are
connected correctly and securely (page 7,10).
, Check that the connecting cords are away
from a transformer, motor, TV or fluorescent
light.
, Move the TV away from the audio compo-
nents.
, The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with alcohol.
, Clean the disc.
The sound loses stereo effect when
you play a VIDEO CD or a CD.
, Check that the speakers and components are
connected correctly and securely (page 7,10).
The surround effect is difficult to
hear when you are playing a Dolby
Digital sound track.
, Make sure a proper sound field function is
selected (page 17).
, Check the speaker connections and settings
(page 7, 13).
, Depending on the DVD, the output signal
may not be the entire 5.1 channel but
monaural or stereo even if the sound track is
recorded in Dolby Digital format.
The sound comes from the center
speaker only.
, Depending on the disc, the sound may come
from the center speaker only.
No sound is heard from the center
speaker.
, Make sure a proper sound field function is
selected (page 17).
, Adjust the speaker volume (page 16).
No sound or only a very low-level
sound is heard from the rear
speakers.
, Make sure a proper sound field function is
selected (page 17).
, Adjust the speaker volume (page 16).
No sound is heard from the PC
connecting the USB terminal.
, Check the system and PC are connected
correctly and securely. (page 11)
, Depending on your type of your PC or PC
system, the system may be unstable. Read our
product support homepage for details.
http://www.sony.co.jp/en/Products/
homeaudio/