Appendix c: troubleshooting – American Dynamics ControlCenter ADCC0200 User Manual

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ADCC0200 and ADCC0300

Appendix C: Troubleshooting

Problem

✗ No power to keyboard

✗ No response to keystrokes (power

verified)

✗ Keyboard responds to keystrokes on

some, but not all keys

✗ Cannot perform menu programming

(ADCC0300 only)

✗ Display not visible

✗ Keyboard speaker not audible

✗ Cannot access main menus of CPU

(ADCC0300 only)

Check List

✓ Check AC outlet
✓ Check wall transformer connections
✓ Check cable connections to keyboard and

keyboard matrix interface

✓ Measure transformer output at keyboard matrix

interface

✓ Check connection of keyboard matrix interface to

system controller's communication port

✓ Check baud rates for keyboard and system

controller

✓ Verify VCR/Monitor status

✓ Verify if Program Lock mode is on. Program Lock

mode passcode is required to perform program-
ming functions.

✓ Verify display brightness and contrast level

✓ Verify speaker enabled in keyboard menu

✓ Verify that keyboard is in program mode
✓ Verify that correct monitor is selected for menu

programming

✓ Verify CPU program monitor output is connected

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