What should i do if i cannot print a document, Troubleshooting, Search – Sony SVS1511BFXB User Manual

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VAIO User Guide SVS13A1/SVS1311/SVS1511 Series

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How to Use

Troubleshooting

Hardware

Software

Network / Internet

Backup / Recovery

Security

Peripheral Devices

What should I do if I cannot print a document?

Make sure the printer settings are correctly configured.

For information on the printer settings, refer to the manual that came with your printer.

Make sure your printer is on.

Refer to the manual that came with your printer for more information.

Make sure the connections between the printer’s power cord and AC adapter and

between the AC adapter and an AC outlet are securely made.

Make sure the appropriate printer driver is installed.

When you connect a new printer, you first need to set up the printer driver. For

information on how to set up the printer driver, refer to the manual that came with your

printer, or visit the website of the manufacturer.

Make sure the status of your printer is displayed as online or ready. Then, make sure the

printer settings are correctly configured as instructed in the manual that came with the

printer.

Make sure your printer is set to

Set as Default Printer. Refer to Windows Help

and Support for more information.

Make sure your printer is compatible with Windows installed on your VAIO computer.

Make sure your printer is connected to your network (LAN).

If the printer is directly connected to the network (LAN), make sure a router or a hub is

on.

If the printer is connected to a printer server, make sure an error message is not

displayed on the printer server.

Make sure your software is working properly.

The software may not support your document format. In such a case, your document will

not be printed properly. Contact the software publisher or the manufacturer of your

printer.

Make sure the correct printer port for your printer is selected.

For more information on the printer port settings, refer to the manual that came with the

printer, or contact the manufacturer.

© 2012 Sony Corporation

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