Sony SVE1413 - Manual (Page 369)

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How to Use
Troubleshooting
Hardware
Apps
Network / Internet
Backup / Recovery
Security
Peripheral Devices
What should I do if I forget the Windows password?
The Windows password is case-sensitive. Check your password and enter again.
Log on using a user account that has system administrator privileges to reset your
password.
If you forget all passwords for system administrator accounts, you cannot reset any
Windows passwords. You need to perform system recovery. [Details]
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