Start), Troubleshooting – Sony SVE141190X User Manual
Page 366
VAIO User Guide SVE1411/SVE1511/SVE1711 Series
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Troubleshooting
What should I do if my VAIO computer becomes unstable
(Windows does not start)?
Try the suggestions below:
Restore computer system files.
Use the restore point that you created before your VAIO computer becomes unstable.
Restore your VAIO computer from a system image backup if you have created the
backup. Refer to Windows Help and Support for more information.
Any file you have created or changed after you created the system image backup will
not be restored. You need to back up such a file with VAIO Care Rescue.
Use VAIO Hardware Diagnostics to identify problems on your VAIO computer.
With the software, you can check if the computer hardware (a CPU, a memory module,
and a built-in storage device) needs to be replaced. To start VAIO Hardware
Diagnostics
, click Tools and VAIO Hardware Diagnostics in VAIO Care Rescue.
Follow the instructions in Recovering from the Recovery Area to recover your VAIO
computer.
If you have not backed up your data, be sure to make a backup copy of your valuable
data using VAIO Care Rescue before recovering your VAIO computer.
If you have a backup created with the Windows backup feature before your VAIO
computer becomes unstable, but you have created or changed the file after that, back
up such a file with VAIO Care Rescue.
Note
Recovering your VAIO computer will delete all the data on the built-in storage
device.
© 2012 Sony Corporation
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