Self-diagnosis display, Help guide – Sony DSC-W830 User Manual

Page 249

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Digital Still Camera

DSC-W830

Self-diagnosis display

If a code starting with a letter of the alphabet appears, the self-diagnosis function on the camera is working. The last two
digits (indicated by

) will differ depending on the state of the camera.

If you cannot solve the problem even after trying the following corrective actions a few times, the camera may need
repair.
Contact your dealer or local authorized service facility.

C:32:

There is trouble with the camera’s hardware. Turn the power off and on again.

C:13:

The camera cannot read or write data on the memory card. Try turning off and on the camera again, or taking out
and inserting the memory card several times.
An unformatted memory card is inserted. Format the memory card.
The inserted memory card cannot be used with the camera, or the data is damaged. Insert a new memory card.

E:61:
E:62:
E:91:

A camera malfunction has occurred. Initialize the camera, then turn the power on again.

E:94:

There is a malfunction when writing or deleting data. Repair is required. Contact your dealer or local authorized
service facility. Be prepared to give all numbers in the error code beginning from E.