Sony PCG-R505JL - Manual (Page 77)

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Getting Help
Sony provides you with several support options to answer questions about
your VAIO notebook or the preinstalled software. Refer to these resources
in the order listed.
Support Options
1 VAIO® Notebook User Guide and VAIO® Notebook Quick Start
The online VAIO® Notebook User Guide and printed VAIO®
Notebook Quick Start provide you with information on how to
maximize your notebook capabilities and solve common problems.
(Microsoft® Windows XP) To access the online user guide, click Start
on the Windows® taskbar, select Help and Support, and click VAIO
User Guide. (Windows 2000) To assess the online user guide, click
Start on the Windows® taskbar, select Help Center and VAIO
Documentation. The printed quick start is supplied with your
notebook.
2 Manuals and online help files that may accompany your
preinstalled software
Most of the manuals for preinstalled software are located on your hard
disk drive as online help files. You can access the online help files
from the Help menu in the specific application. A printed manual is
available for some applications.
3 VAIO Support Agent
VAIO Support Agent runs scheduled protections of your applications,
network settings, and other important software settings. When your
software is protected, you can use VAIO Support Agent to repair
software problems by restoring your software to any of the previously
protected states. (Windows XP) You can find VAIO Support Agent by
clicking Start and selecting Help and Support. (Windows 2000) You
can find VAIO Support Agent from the Windows® desktop.