Troubleshooting, Messages, Precautions – Sony CMT-MX500I User Manual

Page 2: Specifications

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CMT-MX550i/MX500i.GB.4-189-334-11(1)

Note on shuffle play mode

When you turn off the system, the selected shuffle play mode (“SHUF”

or “

SHUF”) is cleared and the play mode returns to normal play

mode (“

”).

To select a memory on the USB device

If the USB device has more than one memory (for

example, internal memory and a memory card), you can

select which memory to use and then start playback.

You cannot select a memory during playback. Make sure

to select a memory before starting playback.

Use buttons on the unit to select a memory on the USB

device.

1

Press FUNCTION  repeatedly to select the USB

function.

2

Connect the USB device to the (USB) port .

3

Press TOOL MENU , and then press ENTER .

4

Press

/  repeatedly to select a memory

number.
Proceed to step 5 if only one memory can be selected.

To cancel this operation, press  .

5

Press ENTER .

Notes

 When USB cable connection is necessary, connect the USB cable

supplied with the USB device to be connected. See the operation

manual supplied with the USB device to be connected for details on

the operation method.

 It may take about 10 seconds before “Reading” appears depending

on the type of USB device connected.

 Do not connect the system and the USB device through a USB hub.

 When the USB device is inserted, the system reads all the files on the

USB device. If there are many folders or files on the USB device, it

may take a long time to finish reading the USB device.

 With some connected USB devices, after an operation is performed,

there may be a delay before it is performed by this system.

 Compatibility with all encoding/writing software cannot be

guaranteed. If audio files on the USB device were originally encoded

with incompatible software, those files may produce noise or

interrupted audio, or may not play at all.

 This system cannot play audio files on the USB device in the

following cases;

 when the number of audio files in a folder exceeds 999.

 when the total number of audio files on a USB device exceeds 999.

 when the number of folders on a USB device exceeds 999

(including the “ROOT” folder and empty folders).

These numbers may vary depending on the file and folder structure.

Do not save other types of files or unnecessary folders on a USB

device that has audio files.

 The system can play back to a depth of 8 folders only.

 This system does not necessarily support all the functions provided

in a connected USB device.

 Resume play is cancelled when you turn off the system.

 Folders that have no audio files are skipped.

 The audio formats that you can listen to with this system are as

follows:

 MP3: file extension “.mp3”

 WMA: file extension “.wma”

 AAC: file extension “.m4a”

Note that even when file name has the correct file extension, if the

actual file differs, the system may produce noise or may malfunction.

To use the system as a battery charger

You can use the system as a battery charger for USB

devices that have a rechargeable function when the

system is on.

The charging begins when the USB device is connected

to the (USB) port . The charge status appears in

the USB device display. For details, see the user’s guide of

your USB device.

Creating your own program

(Program Play)

Note that the USB features are not available for North

American model.

1

Select the CD or USB function.
Press FUNCTION +/  repeatedly.

2

Select the play mode.
Press PLAY MODE  repeatedly until “PGM”

appears while the player is stopped.

3

Select the desired track or file number.
Press /  repeatedly until the desired track

or file number appears.

When programming audio files, press +/ 

repeatedly to select the desired folder, and then select

the desired file.

Selected track or file number

Total playing time of the selected

track or file

4

Program the selected track or file.
Press  to enter the selected track or file.

5

Repeat steps 3 through 4 to program additional

tracks or files, up to a total of 25 tracks or files.

6

To play your program of tracks or files, press  .
The program remains available until you open the disc

tray  or remove the USB device.

To play the same program again, press  .

To cancel Program Play

Press PLAY MODE  repeatedly until “PGM”

disappears while the player is stopped.

To delete the last track or file of the program

Press CLEAR  while the player is stopped.

To view program information

Press DISPLAY  repeatedly.

Using optional audio components

1

Prepare the sound source.
Connect additional audio component to the AUDIO

IN jack  on the unit using an audio analog cord

(not supplied).

2

Turn down the volume.
Press VOLUME  .

3

Select the AUDIO IN function.
Press FUNCTION +/  repeatedly.

4

Start playback.
Start playback of the connected component and adjust

the volume.

Note

The system may enter standby mode automatically if the volume

level of the connected component is too low. Adjust the component’s

volume accordingly. See “To turn off the automatic standby function.”

Adjusting the sound

To

Press

Adjust the volume VOLUME +/ .
Generate a more

dynamic sound

(Dynamic Sound

Generator X-tra)

DSGX  on the unit.

Set the sound

effect

EQ  repeatedly to select “BASS”

or “TREBLE,” and then press /

 to adjust the level.

Changing the display

To

Press

Change

information on

the display

1)

DISPLAY  repeatedly when the

system is on.

Change Display

mode (see below.)

DISPLAY  repeatedly when the

system is off.

2)

1)

For example, you can view CD/MP3 disc information or the USB

device information (except for North American model), such as;

 track or file number during normal play.

 track or file name (“ ”) during normal play.

 artist name (“ ”) during normal play.

 album or folder name (“

”) during normal play.

 total playing time and total number of tracks on the CD-DA

disc (only when normal play mode is selected and the player is

stopped).

 total number of folders (albums) on the MP3 disc or the USB

device (only when normal play mode is selected and the player is

stopped).

 volume label if it exists on the MP3 disc or the USB device (only

when normal play mode is selected and the player or USB device

is stopped).

You can also view DAB/DAB+ station information (CMT-MX550i

only) such as the service name, channel label, preset number,

frequency, DLS (Dynamic Label Segment), or ensemble label.

2)

The STANDBY indicator  on the unit lights up when the system is off.

The system offers the following display modes.
Display mode

When the system is off

1)

,

Demonstration

The demonstration is turned on.

Power Saving

Mode

2)

The display is turned off to conserve

power. The timer and clock continue

to operate.

Clock

3)

The clock is displayed.

1)

The STANDBY indicator  on the unit lights up when the system is off.

2)

You cannot set the clock in Power Saving Mode.

3)

The clock display automatically turns to Power Saving Mode after 8

seconds.

Notes on the display information

 Characters that cannot be displayed appear as “_”.

 The following are not displayed;

 total playing time for an MP3 disc and a USB device (except for

North American model).

 remaining playing time for an MP3 file.

 The following are not displayed correctly;

 elapsed playing time of an MP3 file encoded using VBR (variable

bit rate).

 folder and file names that do not follow either the ISO9660

Level 1, Level 2 or Joliet in the expansion format.

 The following are displayed;

 remaining playing time for a track.

 ID3 tag information for MP3 files when ID3 version 1 and

version 2 tags are used (ID3 version 2 tag information display has

priority when both ID3 version 1 and version 2 tags are used for a

single MP3 file).

Note on the DAB/DAB+ display information (CMT-MX550i

only)

The following is also displayed;

 up to 8 characters of service name, up to 128 characters of DLS

(Dynamic Label Segment) and up to 16 characters of ensemble

label.

Using the timers

The system offers two timer functions. If you use both

timers, the Sleep Timer has priority.

Sleep Timer:

You can fall asleep to music. This function works even if

the clock is not set.

Press SLEEP  repeatedly. If you select “AUTO,” the

system automatically turns off after the current disc or

USB device stops, or within 100 minutes.

Play Timer:

You can wake up to CD, FM reception, DAB/DAB+

reception (CMT-MX550i only), iPod/iPhone or USB

device (except for North American model)

at a preset

time. Make sure you have set the clock.

1

Prepare the sound source.
Prepare the sound source, and then press VOLUME

+/  to adjust the volume.

To start from a specific CD track or audio file, create

your own program.

2

Select the timer set mode.
Press TIMER MENU .

3

Set the play timer.
Press /  repeatedly to select “PLAY SET?,” then

press .

4

Set the time to start playback.
Press /  repeatedly to set the hour, then press

. Use the procedure above to set the minutes.

5

Use the same procedure as in step 4 to set the time

to stop playback.

6

Select the sound source.
Press /  repeatedly until the desired sound

source appears, then press .

7

Turn off the system.
Press  . The system automatically turns on

before the preset time.

If the system is on at the preset time, the Play Timer

will not play. Do not operate the system from the time

the system turns on until the playback starts.

To check the setting
1

Press TIMER MENU .

2

Press

/  repeatedly to select “TIMER SEL?,” and

then press .

3

Press

/  repeatedly to select “PLAY SEL?,” and

then press .

To cancel the timer

Repeat the same procedure as above until “TIMER OFF?”

appears in step 3, and then press .

To change the setting

Start over from step 1.
Notes for the iPod/iPhone user

 Make sure the iPod/iPhone is not playing when using the Play

Timer.

 The Play Timer may not be activated depending on the status of the

connected iPod/iPhone.

Tip

The Play Timer setting remains as long as the setting is not cancelled

manually.

Troubleshooting

1

Make sure the power cord and speaker cords are

correctly and firmly connected.

2

Find your problem in the checklist below, and take

the indicated corrective action.
If the issue persists, contact your nearest Sony dealer.

If the STANDBY indicator flashes

Immediately unplug the power cord, and check the

following items.

 Are the + and  speaker cords short-circuited?

 Is anything blocking the ventilation holes of the

system?

 Is the iPod/iPhone connector  short-circuited?

After the STANDBY indicator  stops flashing,

reconnect the power cord, and turn on the system. If

the issue persists, contact your nearest Sony dealer.

General

The demonstration appears in the display after

plugging in the power cord even though the

system is not turned on.

 Press DISPLAY  once while the system is off. The

demonstration disappears.

The system does not turn on.

 Is the power cord plugged in?

The system has entered standby mode

unexpectedly.

 This is not a malfunction. The system enters standby

mode automatically in about 30 minutes when there is

no operation or audio signal output. See “To turn off

the automatic standby function.”

The clock setting or the Play Timer operation

has been cancelled unexpectedly.

 If about a minute elapses with no operation, the clock

setting or Play Timer setting is cancelled automatically.

Perform the operation again from the beginning.

There is no sound.

 Are the + and  speaker cords short-circuited?

 Are you using only the supplied speakers?

 Is anything blocking the ventilation holes of the system?

 The specified station may have temporarily stopped

broadcast.

Sound comes from one channel, or the left and

right volumes are unbalanced.

 Place the speakers as symmetrically as possible.

 Connect only the supplied speakers.

Severe hum or noise.

 Move the system away from sources of noise.

 Connect the system to a different wall outlet.

 Install a noise filter (available separately) to the power

cord.

“Reading” is displayed for an extended time, or

it takes a long time before playback starts.

 The reading process can take a long time in the

following cases.

 There are many folders or files on the USB device.

 The file structure is extremely complex.

 The memory capacity is excessive.

 The internal memory is fragmented.

Erroneous display

 Send the music data to the USB device again, as the

data stored in the USB device may have been corrupted.

 The character codes that can be displayed by this

system are numbers and alphabets only. Other

characters are not displayed correctly.

The USB device is not recognized.

 Turn off the system and reconnect the USB device, then

turn on the system.

 Check the information on the websites about

compatible USB devices with URLs listed under

“Playing a file of the USB device.”

 The USB device does not work properly. Refer to the

USB device operation manual for how to deal with this

problem.

Play does not start.

 Turn off the system and reconnect the USB device, then

turn on the system.

 Check the information on the websites about

compatible USB devices with URLs listed under

“Playing a file of the USB device.”

 Press   to start playback.

Play does not start from the first track.

 Set the play mode to Normal Play mode.

Files cannot be played back.

 The audio file does not have the extension “.mp3,”

“.wma” or “.m4a”.

 The data is not stored in MP3/WMA/AAC format.

 USB storage devices formatted with file systems other

than FAT16 or FAT32 are unsupported.*

 If you use a partitioned USB storage device, only files

on the first partition can be played.

 Files that are encrypted or protected by passwords, etc.

cannot be played back.

* This system supports FAT16 and FAT32, but some USB storage

devices may not support all of these FAT. For details, see the

operation manual of each USB storage device or contact the

manufacturer.

Tuner

Severe hum or noise, or stations cannot be

received. (“TUNED” or “STEREO” flashes on the

display.)

 Connect the antenna properly.

 Find a location and an orientation that provide good

reception, and then set up the antenna again.

 Keep the antennas away from the speaker cords and the

power cord to avoid picking up noise.

 Turn off nearby electrical equipment.

DAB/DAB+ radio station is not received

properly (CMT-MX550i only).

 Check all antenna connections, then perform the DAB

Automatic Scan procedure (see “Reception of DAB/

DAB+ radio station”).

 The current DAB/DAB+ service may not be available.

Press +/  to select a different service.

 If you have moved to another area, some services/

frequencies may have changed and you may not be able

to tune into your usual broadcast. Perform the DAB

Automatic Scan procedure to re-register the contents

of broadcasts. (Performing this procedure clears all

previously stored presets.)

To improve tuner reception

Turn off CD player power by using the system’s power

management function. By default, CD player power is

turned on.

Use buttons on the unit to turn off the CD player power.

1

Press FUNCTION  repeatedly to select the CD

function.

2

Press   to turn off the system.

3

After “STANDBY” stops flashing, press DISPLAY 

to display the clock, and then press   while

holding down

+ , until “CD POWER OFF”

appears.
With CD player power turned off, access time is

increased. To turn on CD player power, repeat the

procedure until “CD POWER ON” appears.

To reset the system to factory settings

If the system still does not operate properly, reset the

system to factory settings.

Use buttons on the unit to reset the unit to its factory

default settings.

1

Disconnect and reconnect the power cord, and then

turn on the system.

2

While holding down ENTER , hold down  

until “RESET” appears.
All user-configured settings, such as preset radio

stations, timer, and the clock, are deleted.

To turn off the automatic standby function

This system is equipped with an automatic standby

function. With this function, the system enters standby

mode automatically in about 30 minutes when there is no

operation or audio signal output.

By default, the automatic standby function is turned on.

Use buttons on the unit to turn off the automatic standby

function.
Hold down   while the system is on, until

“AUTO STBY OFF” appears.
To turn on the function, repeat the procedure until

“AUTO STBY ON” appears.

Notes

 “AUTO STBY” appears in the display for 2 minutes before the

system enters standby mode.

 The automatic standby function is invalid for the tuner function

(FM/DAB), even when you have enabled it.

 The system may not enter standby mode automatically in the

following cases;

 while an audio signal is being detected.

 during playback of audio tracks or files.

 while the preset Play Timer or Sleep Timer is in process.

Messages

CD Over : You have reached the end of the disc while

pressing   during playback or pause.

Data Error : You tried to play an unplayable file on the

USB device.

Error : The USB device could not be recognized or an

unknown device is connected.

LOCKED : The disc tray does not open. Contact your

nearest Sony dealer.

No Device : No USB device is connected or the

connected USB device has been stopped.

No Disc : There is no disc in the player, or you have

loaded a disc that cannot be played.

No Memory : The memory media which you have

selected as playback source is not inserted in the USB

device.

No Preset (DAB/DAB+ only) : There is no stored preset

station.

No Service (DAB/DAB+ only) : There is no supported

DAB/DAB+ broadcast in your country or region.

No Step : All of the programmed tracks have been

erased.

No Text (DAB/DAB+ only) : There is no text information

in the received service.

No Track : Playable file on the USB device is not loaded

in the system.

Not in Use : You tried to perform a specific operation

under conditions where that operation is prohibited.

Not Supported : An unsupported USB device is

connected.

Push STOP! : You pressed PLAY MODE  during

playback.

Step Full! : You tried to program more than 25 tracks or

files (steps).

TIME NG! : The Play Timer start and end times are set to

the same time.

Precautions

Discs that this system CAN play

 Audio CD

 CD-R/CD-RW (audio data/MP3 files)

Discs that this system CANNOT play

 CD-ROM

 CD-R/CD-RW other than those recorded in music CD

format or MP3 format conforming to ISO9660 Level

1/Level 2, Joliet

 CD-R/CD-RW recorded in multisession that have not

ended by “closing the session”

 CD-R/CD-RW of poor recording quality,

CD-R/CD-RW that have scratches or are dirty,

or CD-R/CD-RW recorded with an incompatible

recording device

 CD-R/CD-RW which is finalized incorrectly

 Discs containing files other than MPEG 1 Audio Layer-

3 (MP3) files

 Discs of non-standard shape (for example, heart,

square, star)

 Discs that have adhesive tape, paper, or sticker attached

to them

 Rental or used discs with attached seals where the glue

extends beyond the seal

 Discs that have labels printed using ink that feels tacky

when touched

Notes on discs

 Before playing, wipe the disc with a cleaning cloth from

the center out to the edge.

 Do not clean discs with solvents, such as benzine,

thinner, or commercially available cleaners or anti-

static spray intended for vinyl LPs.

 Do not expose discs to direct sunlight or heat sources

such as hot air ducts, nor leave it in a car parked in

direct sunlight.

On safety

 Completely disconnect the power cord (mains lead)

from the wall outlet (mains) if it is not going to be used

for an extended period of time. When unplugging the

unit, always grip the plug. Never pull the cord itself.

 Should any solid object or liquid get into the system,

unplug the system, and have it checked by qualified

personnel before operating it again.

 The AC power cord can be changed only by a qualified

service facility.

On placement

 Do not place the system in an inclined position or in

locations that are extremely hot, cold, dusty, dirty, or

humid or lacking adequate ventilation, or subject to

vibration, direct sunlight or a bright light.

 Be careful when placing the unit or speakers on

surfaces that have been specially treated (for example,

with wax, oil, polish) as staining or discoloration of the

surface may result.

 If the system is brought directly from a cold to a warm

location or is placed in a very damp room, moisture

may condense on the lens inside the CD player, and

cause the system to malfunction. In this situation,

remove the disc, and leave the system turned on for

about an hour until the moisture evaporates.

On heat buildup

 Heat buildup on the unit during operation is normal

and is not cause for alarm.

 Do not touch the cabinet if it has been used

continuously at a high volume because the cabinet may

have become hot.

 Do not obstruct the ventilation holes.

On the speaker system

This speaker system is not magnetically shielded, and

the picture on nearby TV sets may become magnetically

distorted. In this situation, turn off the TV, wait 15 to

30 minutes, and turn it back on.

If there is no improvement, move the speakers far away

from the TV.

Cleaning the cabinet

Clean this system with a soft cloth slightly moistened

with a mild detergent solution. Do not use any type of

abrasive pads, scouring powder, or solvents, such as

thinner, benzine, or alcohol.

Specifications

Main unit
AUDIO POWER SPECIFICATIONS

POWER OUTPUT AND TOTAL HARMONIC DISTORTION:

(The United States model only)

With 6 ohm loads, both channels driven, from 120  10,000 Hz; rated 30 watts

per channel minimum RMS power, with no more than 10% total harmonic

distortion from 250 milliwatts to rated output.
Amplifier section
European model:

DIN power output (rated): 25 watts + 25 watts (6 ohms at 1 kHz, DIN)

Continuous RMS power output (reference): 30 watts + 30 watts (6 ohms at

1 kHz, 10% THD)

Music power output (reference): 30 watts + 30 watts (6 ohms at 1 kHz, 10%

THD)

Other models:

DIN power output (rated): 25 watts + 25 watts (6 ohms at 1 kHz, DIN)

Continuous RMS power output (reference): 30 watts + 30 watts (6 ohms at

1 kHz, 10% THD)

Input

AUDIO IN (stereo mini jack): Sensitivity 700 mV, impedance 47 kilohms

Outputs

SPEAKERS: Accepts impedance of 6 ohms

CD player section

System: Compact disc and digital audio system

Laser Diode Properties

Emission Duration: Continuous

Laser Output*: Less than 44.6µW

* This output is the value measurement at a distance of 200mm from the

objective lens surface on the Optical Pick-up Block with 7mm aperture.

Frequency response: 20 Hz  20 kHz

Signal-to-noise ratio: More than 90 dB

Dynamic range: More than 90 dB
Tuner section

FM tuner section:

FM stereo, FM superheterodyne tuner

Tuning range:

North American model: 87.5 MHz  108.0 MHz (100 kHz step)

Other models: 87.5 MHz  108.0 MHz (50 kHz step)

Antenna: FM lead antenna

Antenna terminals: 75 ohms unbalanced

Intermediate frequency: 10.7 MHz

DAB/DAB+ tuner section (CMT-MX550i only):

FM stereo, DAB/FM superheterodyne tuner

Frequency range*

Band-III: 174.928 (5A) MHz  239.200 (13F) MHz

* For details, see “DAB/DAB+ frequency table” below.

Antenna: DAB/FM lead antenna

Antenna terminal: 75 ohms, F female

DAB/DAB+ frequency table (Band-III)

Frequency

Label

Frequency

Label

174.928 MHz

5A

209.936 MHz

10A

176.640 MHz

5B

211.648 MHz

10B

178.352 MHz

5C

213.360 MHz

10C

180.064 MHz

5D

215.072 MHz

10D

181.936 MHz

6A

216.928 MHz

11A

183.648 MHz

6B

218.640 MHz

11B

185.360 MHz

6C

220.352 MHz

11C

187.072 MHz

6D

222.064 MHz

11D

188.928 MHz

7A

223.936 MHz

12A

190.640 MHz

7B

225.648 MHz

12B

192.352 MHz

7C

227.360 MHz

12C

194.064 MHz

7D

229.072 MHz

12D

195.936 MHz

8A

230.784 MHz

13A

197.648 MHz

8B

232.496 MHz

13B

199.360 MHz

8C

234.208 MHz

13C

201.072 MHz

8D

235.776 MHz

13D

202.928 MHz

9A

237.488 MHz

13E

204.640 MHz

9B

239.200 MHz

13F

206.352 MHz

9C

208.064 MHz

9D

* Frequencies are displayed to two decimal places on this system.

iPod/iPhone section

Compatible iPod/iPhone models:

 iPod touch 2nd generation

 iPod touch 1st generation

 iPod classic 120 GB, 160 GB (2009)

 iPod classic 160 GB (2007)

 iPod classic 80 GB

 iPod nano 5th generation (video camera)

 iPod nano 4th generation (video)

 iPod nano 3rd generation (video)

 iPod nano 2nd generation (aluminum)

 iPod nano 1st generation

 iPod 5th generation (video)

 iPod 4th generation (color display)

 iPod 4th generation

 iPod mini

 iPhone

 iPhone 3G

 iPhone 3GS

USB section (except for North American model)

Supported bit rate:

MP3 (MPEG 1 Audio Layer-3): 32 kbps  320 kbps, VBR

WMA: 48 kbps  192 kbps, VBR

AAC: 48 kbps  320 kbps

Sampling frequencies:

MP3 (MPEG 1 Audio Layer-3): 32/44.1/48 kHz

WMA: 44.1 kHz

AAC: 44.1 kHz

(USB) port: Type A, maximum current 500 mA

Speaker

Speaker system: 2 way speaker system, Bass reflex

Speaker units:

Woofer 100 mm, cone type

Tweeter 40 mm, cone type

Rated impedance: 6 ohms

Dimensions (W/H/D):

North American model: Approx. 140 mm × 240 mm × 200 mm

Other models: Approx. 150 mm × 240 mm × 220 mm

Mass: Approx. 2.0 kg net per speaker
General

Power requirements:

North American model: AC 120 V, 60 Hz

Other models: AC 220 V  240 V, 50/60 Hz

Power consumption: 33 watts

Dimensions (W/H/D) (excl. speakers):

Approx. 309 mm × 122 mm × 247 mm

Mass (excl. speakers): Approx. 2.9 kg
Supplied accessories: Remote Commander (1), R6 (Size AA) batteries (2), FM

lead antenna (1) (CMT-MX500i), DAB/FM lead antenna (2) (CMT-MX550i),

Speaker cords (2) (except for North American model), Speaker pads (8), Dock

Adapters for iPhone models (1 set)
Design and specifications are subject to change without notice.

 Standby power consumption: 0.5 W

 Halogenated flame retardants are not used in the certain printed

wiring boards.

The remote does not function.

 Remove any obstacles between the remote and the

remote sensor  on the unit, and position the unit

away from fluorescent lights.

 Point the remote at the system’s sensor.

 Move the remote closer to the system.

The STANDBY indicator

remains lit after

unplugging the power cord.

 The STANDBY indicator  may not turn off

immediately after unplugging the power cord. The

indicator will turn off after about 40 seconds. This is not

a malfunction.

CD/MP3 player

The sound skips, or the disc will not play.

 Wipe the disc clean, and replace it.

 Move the system to a location away from vibration (for

example, on top of a stable stand).

 Move the speakers away from the system, or place them

on separate stands. At high volume, speaker vibration

may cause the sound to skip.

Play does not start from the first track.

 Return to Normal Play by pressing PLAY MODE 

repeatedly until both “PGM” and “SHUF” disappear.

Starting playback takes more time than usual.

 The following discs can increase the time it takes to

start playback;

 a disc recorded with a complicated tree structure.

 a disc recorded in multisession mode.

 a disc that has not been finalized (a disc to which data

can be added).

 a disc that has many folders.

iPod/iPhone

There is no sound.

 Make sure the iPod/iPhone is connected securely.

 Make sure the iPod/iPhone is playing music.

 Adjust the volume.

The sound is distorted.

 Make sure the iPod/iPhone is connected securely.

 Turn down the volume.

 Set the “EQ” setting of the iPod/iPhone to “Off” or

“Flat.”

The iPod/iPhone does not function.

 Make sure the iPod/iPhone is connected securely.

 Make sure the iPod/iPhone is updated with the latest

software. If not, update the iPod/iPhone before using

with the system.

 Because the operation of the system and the iPod/

iPhone are different, you may not operate the iPod/

iPhone using buttons on the remote or unit. In this

case, use the control buttons on the iPod/iPhone.

The iPod/iPhone cannot be charged.

 Make sure the iPod/iPhone is connected securely.

 You can use the system as a battery charger for iPod/

iPhone only when the system is on.

The ring volume of the iPhone does not

change.

 Adjust the ring volume on the iPhone.

USB device (except for North American

model)

The connected iPod/iPhone or USB device is

not being charged, when both are connected at

the same time.

 You cannot charge an iPod/iPhone and the USB device

at the same time.

Are you using a supported USB device?

 If you connect an unsupported USB device, the

following problems may occur. Check the information

on the websites about compatible USB devices with

URLs listed under “Playing a file of the USB device.”

 The USB device is not recognized.

 File or folder names are not displayed on this system.

 Playback is not possible.

 The sound skips.

 There is noise.

 A distorted sound is output.

“Over Current!” appears.

 A problem has been detected with the level of electrical

current from the (USB) port . Turn off the system

and remove the USB device from the (USB) port

. Make sure there is no problem with the USB device.

If this display pattern persists, contact your nearest

Sony dealer.

There is no sound.

 The USB device is not connected correctly. Turn off the

system, then reconnect the USB device.

There is noise, skipping, or distorted sound.

 Turn off the system, then reconnect the USB device.

 The music data itself contains noise, or the sound is

distorted. Noise may have been entered when creating

music data due to the conditions of the computer.

Create the music data again.

 The bit rate used when encoding the files was low. Send

files encoded with higher bit rates to the USB device.

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