Sony PCV-W20 - Manual (Page 103)

Sony Customer Information Services Center
If other support options do not resolve your issue, you can contact a Sony Support representative directly.
Before making a call to the Sony Customer Information Services Center, have this basic information readily available.
1. VAIO ® computer system type
2. Model number
3. Serial number 1
4. Operating system
5. Hardware feature or software application that has a problem. (See Software Help and Support for the
appropriate software contact information.)
6. Brief description of the issue.
For VAIO ® computers purchased in the U.S. and Canada, contact a Sony Support representative at 1-888-476-6972.
1 T he s erial number is loc ated on the bac k panel of your c omputer. T he s erial number is on a white barc ode label.
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