Sony PCG-GR390P - Manual (Page 55)

DRAFT
Troubleshooting
55
7 Press the arrow keys to select “Get Default Values” and then press
Enter. The message “Load default configuration now?” appears.
8 Select Yes, then press Enter.
9 Use the directional arrow keys to select Save and Exit, and then press
Enter. The message “Save configuration changes and exit now?”
appears.
10 Select Yes, then press Enter. The notebook restarts.
If your notebook continues to display the message “Operating system not found,”
and Windows does not start, use your supplied System Recovery CD to restore
the operating system and software titles shipped with your notebook. See “To use
the System Recovery CD(s)” on page 49 for more information.
My notebook stops responding or does not shut down.
It is best to shut down your notebook using the Turn Off Computer /Shut Down
command on the Windows® Start menu. Using other methods, including those
listed here, may result in loss of unsaved data.
❑ Try restarting the notebook. Windows XP) On the Windows taskbar, click
Start, select Turn Off Computer, and then click Turn Off. (Windows 2000)
On the Windows taskbar, click Start, select Shut Down, and click OK.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys at the same
time. (Windows XP) The Windows Task Manager dialog box appears, and
you can turn off the computer from the Shut Down menu. (Windows 2000)
The Windows Security screen opens, and you can click Shut Down.
❑ If the previous step does not work, press and hold the power button for at
least four seconds. This turns off the power.
❑ If your notebook stops responding while playing a CD or DVD, stop the
CD/DVD, and restart the notebook by pressing the Ctrl+Alt+Delete keys at
the same time. (Windows XP) The Windows Task Manager dialog box
appears, and you can turn off the computer from the Shut Down menu.
(Windows 2000) The Windows Security screen opens, and you can click
Shut Down.
The System Recovery CD restores your notebook to its original state, so user
data and applications will be lost.