Sony PCG-FXA63 - Manual (Page 41)

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Troubleshooting
This section describes how to solve some basic problems you may
encounter when using your computer. For more troubleshooting topics
refer to the online VAIO® Computer User Guide. Many problems have
simple solutions, so refer to these sources before you contact Sony
Computing Support (http://www.sony.com/pcsupport).
❑ Troubleshooting Your Computer
❑ Troubleshooting the LCD Screen
❑ Troubleshooting the Mouse and Touchpad
❑ Support Options
❑ Software Support Information