Sony DVP-S350 - Manual (Page 56)

56
Additional Information
Troubleshooting
Sound
There is no sound.
, Check that the player is connected securely.
, The audio connecting cord is damaged. Replace it
with a new one.
, Make sure you connect the player to the audio
input connectors on the receiver (amplifier). (page
10)
, Make sure you turn on the TV and the receiver
(amplifier).
, Make sure you select the appropriate input on the
receiver (amplifier) so that you can listen to the
sound from the player.
, The player is in pause mode or in Slow-motion
Play mode. Press H to return to normal play
mode.
, The player is in fast forward or fast reverse mode.
Press H to return to normal play mode.
, When you play Dolby Digital sound tracks and
attempt to output from the DIGITAL OUT
connectors, set “DIGITAL OUT” to ”ON” in the
setup display. Otherwise no sound will come from
the DIGITAL OUT connectors. (page 52)
, You selected a VES mode other than “OFF” in the
Control Menu display when you connected the
component via the DIGITAL OUT OPTICAL or
COAXIAL connector. Set “VES” to “OFF” in the
Control Menu display. (page 33)
, When you play DTS sound tracks, no sound will
come out from the AUDIO OUT connectors. (page
17)
Sound is noisy.
, Clean the disc.
, When you play a CD with DTS sound tracks,
sound noise will come from the AUDIO OUT
connectors. (page 17)
Sound distortion occurs.
, In the setup display, set “AUDIO ATT” in “AUDIO
SETUP” to “ON.”
The sound loses its stereo effect when you play a
VIDEO CD or a CD.
, Set “AUDIO” to “STEREO” in the Control Menu
display. (page 30)
, Make sure you connect the player correctly. (page
8, 10, 12)
The surround effect is difficult to hear when you
are playing a Dolby Digital sound track.
, Depending on the DVD, the output signal may not
be the entire 5.1 channels. It may be monaural or
stereo even if the sound track is recorded in Dolby
Digital format.
Operation
The remote does not function.
, Remove any obstacles between the remote and the
player.
, Use the remote near the player.
, Point the remote at the remote sensor on the
player.
, Replace all of the batteries in the remote with new
ones if they are weak.
The disc does not play.
, There is no disc inside (“Insert disc.” appears on
the TV screen).
Insert a disc.
, Insert the disc correctly with the playback side
facing down on the disc tray.
, Clean the disc.
, The player cannot play CD-ROMs, etc. (page 5)
Insert a DVD, a VIDEO CD, or CD.
, Check the region code of the DVD. (page 4)
, Moisture has condensed inside the player. Remove
the disc and leave the player turned on for about
half an hour. (page 6)
The player does not play from the beginning
when playing a disc.
, Program Play, Shuffle Play, Repeat Play or A-B
Repeat Play has been selected. Press CLEAR.
(pages 37 through 42)
, Resume Play has been selected.
Press x on the front panel or on the remote before
you start playing. (page 19)
, A title menu or a DVD menu automatically
appears on the TV screen when you play your
DVD, or a setup display automatically appears on
the TV screen when you play your VIDEO CD
with PBC functions.
The player starts playing the disc automatically.
, The DVD features the auto playback function.
“AUTO PLAY” in “CUSTOM SETUP” is set to
“TIMER.” (page 48)
Playback stops automatically.
, The disc may contain an auto pause signal. While
playing such a disc, the player stops playback at
the signal.