Sony PCV-R549DS - Manual (Page 26)

VAIO Digital Studio™ Computer User Guide
My computer or software program “locks up”
❑
Close the application that is currently “locked up” by pressing
Ctrl+Alt+Delete. In the Close Program dialog box, scroll down until
you locate “(Not responding)” next to an application. Select this
application and click End Task. Windows attempts to close the
application. If the attempt is unsuccessful, a second dialog box
appears. Select End Task again.
❑ If you are unable to “unlock” the application, repeat the above steps
but select Shut Down when the Close Program dialog box appears.
❑ If the above steps fail to “unlock” your computer, save any unsaved
work, if possible. Press Alt+F4. Select Restart and click OK.
❑ If you cannot restart as described in the preceding steps, you can
restart the computer by pressing Ctrl+Alt+Delete or by pressing the
power switch for more than six seconds.
❑ Contact the software publisher or designated provider for technical
support. See the contact information on pages 38-40.
My DVD-ROM/CD-RW drive tray does not open
❑
Make sure the computer is turned on.
❑ Press the Eject button on the drive.
❑ Click the My Computer icon on the Windows
®
desktop. Right-click
the CD-ROM icon. Select the Eject option from the pop-up menu.
❑ If the Eject button does not work, you can open the tray by inserting a
straightened, heavyweight paper clip into the emergency eject hole.
I cannot play a CD-ROM
❑
After inserting your CD, wait a few seconds for it to be detected
before trying to access it.
❑ Make sure you place the disc in the tray with the label side facing up.
❑ Make sure the software is installed according to the program’s
instructions.
❑ If your drive reads some CDs but not others, check the shiny side
of the disc for dirt or scratches. You may also need to clean the
DVD-ROM drive lens with a CD-ROM cleaner.
✍
Pressing Ctrl+Alt+Delete twice consecutively may result in the loss of changes made to
files that are currently open.