Chapter 3 additional information, Troubleshooting, Troubleshooting 34 – Sony DVP-NW50 User Manual

Page 34: Additional information, Chapter 3

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Chapter 3

Additional Information

34

Chapter 3

Additional
Information

This chapter provides you with
additional information that will help you
understand and maintain your system.

Troubleshooting

If you have problems while using the Utility for In-Wall
Unit software, check the items below.
If the problem persists, contact your nearest Sony dealer or
a customer support center.

Display

The window does not respond or the
responses are wrong.

, Turn off the Unit by pressing X/1 (POWER) on the

Unit and the AC power unit, turn the Unit and AC
power unit back on, and then quit and restart the
Utility for In-Wall Unit software.

, Start another software program that you use

frequently, and confirm that the computer is
functioning normally.

, Uninstall Utility for In-Wall Unit software and then

re-install it again.

A Unit is not displayed on the “Music Source”
list in the “Utility for In-Wall Unit Music
Menu” window.

, Make sure that the Unit is properly connected. Refer

to the Installer’s manual.
Check network settings on your computer.

, Turn off the Unit by pressing X/1 (POWER) on the

Unit and the AC power unit, turn the Unit and AC
power unit back on, and then quit and restart the
Utility for In-Wall Unit software.

An MP3 file is not displayed in a track list.

, The MP3 track does not have the extension “.MP3”

(or “.mp3”).

, The MP3 track does not reside in a watched folder

specified in the “Import” tab window.

, Click “Rebuild Database” for the shared folder that

includes the MP3-format file in the “Server Setup,
powered by DiXiM” window.

, Media server is not running. Start Media Server

(page 22).

Continue to the next page l

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