Troubleshooting, About the file formats – Sony ICD-BP150VTP User Manual

Page 2

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Starting the “Digital Voice Editor”

Names and Functions of the Main Window

1

Menu bar/Toolbar

You can access and execute the menu commands
from the menu bar. The toolbar contains the
buttons for common menu command tasks,
providing quick way to do tasks. For the details,
see the online help.

2

IC Recorder combo box

You can select the IC recorder connected to the
USB connector of your computer or the drive with
the “Memory Stick” inserted. In the right of the
combo box, the free memory space in the selected
IC recorder is displayed.

3

IC recorder message pane

In the folder list beneath the IC Recorder combo
box 2, the message folders in the selected IC
recorder are displayed. Click the desired folder
from the list, so that the messages in the selected
folder are displayed in the message list beneath
the folder list.
The messages are displayed with the relevant
information: message number, recording mode
(ST, SP or LP), user name, message name,
recorded date, length, priority setting, bookmark
setting, alarm setting, Codec, and file name.

Notes
• The remaining recording time displayed in the IC

recorder may differ from that displayed in the
“Digital Voice Editor”, which is not malfunction.
This is because the IC recorder displays the
remaining time after subtracting the memory
amount required for its system.

• When you select the IC recorder ICD-BP/ST series,

file names are displayed blank.

4

Player pane

This pane controls playback operations. The
information of the message being played back is
displayed. You can also display the simple
player mode. For details, see the online help.

5

PC message pane

In the upper folder tree pane, the drives and
folders are displayed in tree. Click the desired
drive and folder in the folder tree pane, so that the
messages in the selected folder are displayed in
the message list beneath the folder tree pane.
You can also use the folder browse buttons (

/

/

) to switch back and forth among folders or

to display a folder in a higher-level directory.
The messages are displayed with the relevant
information: file name, recording mode (ST, SP or
LP), user name, message name, recorded date,
length, priority setting, bookmark setting and
Codec.

6

Special function buttons pane

In the special function buttons pane, there are the
buttons to start the mailing software supporting
MAPI and to start the voice recognition software.

Volume adjustment buttons

Counter, message status and information, recording
time indication

Divide/combine buttons

Repeat play buttons

Bookmark buttons

Playback operation buttons (Cue/Review/
Skip/Backward/Stop/Play/Easy Search)

Playback Slider

Mail and voice recognition
buttons

DPC buttons

Player pane

B

Using the Software

Troubleshooting

Symptom

“Digital Voice Editor” software
cannot be installed.

When you connect the IC recorder
to the USB connector of your
computer, the [Hardware
Installation] warning message
appears.

The IC recorder or “Memory
Stick” cannot be properly
connected.

The IC recorder does not operate.

Messages cannot be played back./
Playback sound volume is too low.

Saved message files cannot be
played back or edited.

Counter or slider moves
incorrectly. There is noise.

Operation is slow when there are
many messages.

Display does not work during
saving, adding, or deleting of
messages.

It takes too long to convert a file
format.

The software ‘hangs’ when
“Digital Voice Editor” software
starts up.

Remedy

•The free disk or memory space on the computer is too small. Check the

hard disk and memory space.

•You are trying to install the software into the operating system that the

“Digital Voice Editor” does not support.

•In Windows

®

XP Professional/Home Edition, you log on as a user name

belonging to a user account with limitations. Make sure to log on as a
user name with the “Computer administrator” user account.

•In Windows

®

2000 Professional, make sure to log on as the user name of

“Administrator. ”

•The message is displayed when you connect the IC recorder ICD-BP series

to the USB connector of your computer for the first time in the Windows

®

XP Professional/Home Edition. You may ignore the message without
problem and click [Continue Anyway] to proceed with the software
installation or proceed with using the software.

•Check that the installation of the software has been successful. Also check

the connection as follows:

– Install the driver for the IC recorder you use.

– When using an external USB hub, connect the IC recorder directly to the

computer.

– Disconnect and then connect the cable with the IC recorder.

– Connect the IC recorder to another USB connector.

– Check that the IC recorder ICD-S series or the “Memory Stick” drive is

properly recognized. If not, quite the software and connect the IC
recorder or the “Memory Stick”, and then restart the software.

•Your computer may be in the system standby/hibernate mode. Do not let

your computer enter into the system standby/hibernate mode while
being connected to the IC recorder.

•You may format the memory of the IC recorder. Use the IC recorder

formatting function to format the memory. (The ICD-ST/BP/P series
does not have the formatting function.)

•No sound board is installed.

•No speaker is built-in or connected to the computer.

•Sound is muted.

•Turn up the volume on the computer. (Refer to the instruction manual of

the computer.)

•The volume of WAV files can be changed and saved using the “Increase

Volume” feature of the Microsoft Sound Recorder.

•You cannot play back a message whose file format the “Digital Voice

Editor” software does not support. Depending on the file format, you
cannot use part of editorial features of the software.

•This happens when you play back messages in the computer to which you

added/deleted an index, overwrote, or added a recording. Save a
message in the hard disk first, and then add it to the IC recorder. Select
the saving file format that suits the IC recorder you use.

•Regardless of the length of the recording time, when the total number of

messages increases, the operation becomes slower.

•It takes more time to copy or delete long messages. After completing

operations, the display works normally.

•The time required for file conversion becomes longer as the file size is

bigger.

•Do not disconnect the connector of the IC recorder while the computer is

communicating with the IC recorder. Otherwise the computer operations
become unstable or the data inside the IC recorder may be damaged.

•In Windows

®

XP Professional/Home Edition, make sure to log on as a

user name with the “Computer administrator” user account.
In Windows

®

2000 Professional, make sure to log on as the user name of

“Administrator. ”

•There may be conflict between the software and other driver or

application.

• Do not install the “Memory Stick Voice Editor” software after you

installed the “Digital Voice Editor” software. The “Digital Voice Editor”
may not operate properly.

About the File Formats

The “Digital Voice Editor” can handle the following
file formats. Depending on the file format, some
editorial or saving functions may be limited on the
“Digital Voice Editor”.

• DVF file [LPEC: for ICD-ST series] (Digital Voice

File/file extension: *.dvf)
Sound file format used in recording messages on
the Sony IC recorder ICD-ST series equipped with
a USB connector. You can select ST (stereo), SP
and LP recording modes.

• DVF file [LPEC: for ICD-BPx50 series] (Digital

Voice File/file extension: *.dvf)
Monaural sound file format used in recording
messages on the Sony IC recorder ICD-BPx50
series equipped with a USB connector. You can
select SP and LP recording modes. The sound
quality in the LP mode is improved from an LP
mode DVF file for ICD-BP100/BPx20 series.

• DVF file [LPEC: for ICD-BP100/BPx20 series]

(Digital Voice File/file extension: *.dvf)
Monaural sound file format used in recording
messages on the Sony IC recorder ICD-BP100/
BPx20 series equipped with a USB connector. You
can select SP and LP recording modes.

• DVF file [TRC: for ICD-P series] (Digital Voice

File/file extension: *.dvf)
Monaural sound file format used in recording
messages on the Sony IC recorder ICD-P series
equipped with a USB connector. You cannot select
the recording mode.

• MSV(LPEC) file (Memory Stick Voice file/file

extension: *.msv )
Monaural sound file format used in recording
messages on the Memory Stick IC recorder ICD-
MS515 and ICD-S series. You can select SP and LP
recording modes.

• MSV(ADPCM) file (Memory Stick Voice file/file

extension: *.msv)
Monaural sound file format used in recording
messages on the Memory Stick IC recorder ICD-
MS1. You can select SP and LP recording modes.

• WAV file (WAV FILE [8/11/16kHz, 16 bit,

monaural] [44.1kHz, 16 bit, stereo] file/file
extension: *.wav)
PCM 8/11/16kHz, 16 bit monaural, or 44.1kHz 16
bit stereo sound file used in recorded sound in
standard Windows application software.

• MP3 file (MP3 file/file extension: *.mp3 )

The MP3 file stores digital audio such as sound or
songs and is commonly used to distribute it over
Internet.

On the recording modes (ST/SP/LP)

• ST: Stereo recording mode. The file size becomes relatively

larger than in the SP mode recording. (For the ICD-ST
series only)

• SP: Standard play monaural recording mode in better

sound quality. The file size becomes relatively larger than
in the LP mode recording.

• LP: Long play monaural recording mode.

Notes
The “Digital Voice Editor 2” does not support the ICS file
format (Sony IC recorder Sound file/file extension: *.ics ) used
in recording messages on the IC recorder ICD-R100. To use an
ICS file with the “Digital Voice Editor 2”, use the software
compatible with the ICS file format such as “ICS converter”,
“Sony ICD-PCLINK software” or “Digital Voice Editor Ver.
1.x” to convert an ICS file into a WAV file. (The ICS Converter
is available on the Sony web site as free software. )

1

Turn on your computer and start Windows.

2

Connect the IC recorder to your computer.

3

Click [Start], and select [Programs], [Sony
Digital Voice Editor 2] and then [Digital
Voice Editor 2].

The “Digital Voice Editor” Software starts up
and the main window appears.
The data in the IC recorder or the “Memory
Stick” is loaded and the message folders and
message files are displayed in the IC Recorder
message pane.

Note
If you start the “Digital Voice Editor” for the first time,
the IC recorder selection dialog box in the step 4 is
displayed.

4

When the IC recorder is disconnected or no
folders or messages are displayed in the IC
Recorder message pane, select the IC
recorder or the “Memory Stick” drive with
either of the following:
• Click the down arrow in the IC recorder

combo box.

• Click

(Select IC Recorder) on the

toolbar.

• Select [Select IC Recorder] from the [IC

Recorder] menu.

The [Select IC Recorder] dialog box is displayed.
Select the IC recorder or the “Memory Stick”
drive you use from the drop-down list and click
[OK].
The message folders of the selected IC recorder
are displayed in the folder list box.

Notes
• The drive letters and IC recorder identifications on the IC

Recorder combo box differ depending on the computer's
configurations and settings, the type of your IC recorder,
and how the “Memory Stick” is connected.

• When you specify the “Memory Stick” drive or the IC

recorder ICD-S series without a VOICE folder, the dialog
box to ask you to create new message folder is displayed.
Click [Yes] to make the initial setting of the memory and
display the Digital Voice Editor main window. If you select
[Cancel], the dialog box for selecting the IC recorder
appears.

• If the IC recorder connected to your computer does not

appear on the IC Recorder combo box, check the
connection.

• When you connect the Memory Stick IC recorder ICD-MS

series, the IC recorder name does not appear on the IC
Recorder combo box. Select the “Memory Stick” drive.

• The number of folders differs depending on the IC recorder

you are using.

To quit the Software

Click the [X] button on the upper right side of the
window or select [Quit] from the [File] menu.

Using Online Help Files of the
Software

For details on how to use the “Digital Voice Editor”
software, refer to the online help files.

1 Tip

For the latest information, refer to the “readme.txt”
file. To open the file, click [Start], [Programs], [Sony
Digital Voice Editor 2], and then [ReadMe].

There are three ways to open online help file:
• Click [Start], [Programs], [Sony Digital Voice

Editor 2], and then [Help].

• After starting up the software, select [Help Topics]

in the [Help] menu.

• After starting up the software, click

(Help

topics) in the toolbar.

Simple player mode

Playback Slider

Playback operation buttons (Skip/
Backward/Stop/Play/Easy Search/
Repeat play)

Volume adjustment buttons

DPC buttons

Front/Back, Close buttons

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