Troubleshooting – Sony DSC-U20 User Manual

Page 81

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81

T

ro

ubles

hoot

ing

Troubleshooting

Troubleshooting

If you experience trouble with your camera, try the
following solutions.

1

First check the items on the tables below.

If code

displays “C:

ss

:

ss

” appear on the LCD

screen, the self-diagnosis display function
is working (page 89).

2

Should your camera still not work properly, press
the RESET button on the bottom of the camera using
a fine-tipped object, then turn on the power again.
(All the settings including date and time are
cleared.)

3

Should your camera still not work properly, consult
your Sony dealer or local authorized Sony service
facility.

Batteries and power

RESET button

Symptom

Cause

Solution

The battery remaining
indicator is incorrect, or
sufficient battery remaining
indicator is displayed but the
power runs out soon.

• You have used the camera for a long time

in an extremely hot or an extremely cold
location.

• The batteries are discharged.
• The battery contacts or the terminals on

the battery/“Memory Stick” cover are
dirty.

• The Nickel Metal Hydride batteries are

exhibiting the “memory effect” (page 13).

• The batteries are dead (page 97).

p Install charged batteries (page 15).

p Wipe any dirt off from them with a dry cloth

(page 13).

p To restore the batteries to their original

condition, use them until they are fully drained
before recharging them.

p Replace the batteries with a new one.

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