Hunt group mailbox access, Message waiting indication, Short code and dss key access – Avaya 15-601067 User Manual

Page 27: Remote access

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Hunt Group Mailbox Configuration

Embedded Voicemail Installation Guide

Page 27

IP Office

15-601067 Issue 4 (25 May 2006)

Hunt Group Mailbox Access

By default no user has access to a hunt group mailbox until specifically configured for such access. Hunt
group mailboxes can be accessed using the following methods:

Message Waiting Indication

Users who have been assigned hunt group message waiting indication are also given methods to access
the hunt group mailbox. The method will depend on the telephone and/or software they are using.

1. Avaya 4400, 4600 and 6400 Series Telephone Users

DS display phone users on telephone models with a

MENU key also gain access once they

have been configured for hunt group message waiting. The hunt group name is then displayed
when the user presses

MENU,

MENU, Msgs, Voice.

2. Phone Manager Users

Users using Phone Manager see the hunt group name and number of messages listed on the
Messages tab. They can Click this to access the hunt group mailbox.

Short Code and DSS Key Access

A short code can be created for hunt group mailbox access. This can be a system wide or user specific
short code. For information about setting up short codes, see the IP Office Manager help or guide.

The Voicemail Collect feature and hunt group mailbox name can also be assigned to a user's DSS key.

Remote Access

The standard methods for remote mailbox access for users, also apply to hunt group mailboxes.

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