Specifications, Mpf920-z block diagram, Dimensions – Sony MPF920-Z User Manual

Page 2: Warranty card & after sales service, Troubleshooting, About floppy disks, Technical support, Warranty card, After sales service

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Specifications

Floppy disk drive

Compatible disks
3.5 in. 2HD (1.44 MB)
3.5 in. 2DD (720 KB)

Interface

34-pin signal interface

Operating and storage
environments

Temperature range

Operating temperature
5°C to 35°C (44°F to 95°F)

Miscellaneous

Power consumption
1.25 W (normal operation)

Mass
Approx. 430 g (0.95 lb.)

These specifications and the
appearance of the product are subject to
change without notice.

MPF920-Z Block Diagram

Signal
Interface
Connector
(34 pins)

Floppy Disk

Drive Logic

Spindle Motor IC

Spindle Motor

Read/Write

Block

Stepper

Driver

Stepper Motor

Read/Write

Head

MAIN IC

CXA8061Q

Dimensions

(Units: mm (in.))

101.6 (4.0)

144 (5.7)

FLOPPY DISK SLOT

21 (0.83)

60 (2.4)

90 (3.5)

3-M3 (0.12)
DEPTH 6 (0.24)

P.W.B

POWER
CONNECTOR

SIGNAL
INTERFACE
CONNECTOR

94 (3.7)

70 (2.8)

31 (1.22)

4-M3 (0.12)
DEPTH 5 (0.20)

Warranty Card & After Sales Service

Warranty Card

• A warranty card should be provided with this product at the place of

purchase.

• Please read the warranty card, fill in the specified information, and retain

it for future reference.

• The warranty period is one year from the date of purchase.

CAUTION

The warranty and technical support service are valid only in the countries or sales regions
specified on the warranty card.

After Sales Service

Repairs under warranty

We provide repair services as described in this guide and on the warranty
card. Please contact your supplier or repair service provider for details.

Repairs outside the warranty

If operation can be restored through repairs, we will repair the drive for a
charge.

Repair requirements

If the drive needs repairs, return it to the place of purchase or your repair
service provider.
• If you return the drive to the place of purchase or your repair service

provider because of damage resulting from misuse or other causes, you are
responsible for all repair-related expenses, including shipping, handling,
and product adjustments.

Troubleshooting

Before consulting your Sony representative, verify the following. If you are
still unable to identify or solve your problem, consult your retailer or Sony
representative.

Problem

The computer does not
detect the drive.

The floppy disk busy
indicator does not light
when reading or writing
data.

As soon as the computer is
turned on, the floppy disk
busy indicator lights and
stays lit.

The type of the drive is not
detected properly upon
startup.

Invalid media or bad Track
00 when formatting.

The same contents are
displayed for different
floppy disks.

Drive not ready error when
reading from drive X (where
X is the letter of the drive).

General failure error when
reading from drive X (where
X is the letter of the drive).

Sector not found error.

Cause/Solution

t

Your computer and the drive may not be
properly connected. Disconnect the drive from
the computer and reconnect it.

t

The floppy disk drive interface cable, power
cable may not be properly connected, or the
CMOS configuration incorrect. Verify the
connections and CMOS configuration.

t

The floppy disk drive interface cable may be
connected in the wrong direction. Verify the
position of pin #1. If pin #1 is connected
properly, replace the cable.

t

The CMOS configuration may be incorrect.
Verify the CMOS configuration for drive type: 3.5
in. 1.44 MB.

t

You attempted to format an HD floppy disk at
720 KB or a DD floppy disk at 1.44 MB. Verify
the type of floppy disk in the drive.

t

The CMOS configuration may be incorrect.
Verify the CMOS configuration for drive type: 3.5
in. 1.44 MB.

t

The drive controller configuration may be
incorrect. Refer to the drive controller
documentation to verify its configuration.

t

The drive controller may not be receiving the
signal indicating a change of floppy disk. Verify
the state of pin #34 and replace the floppy disk
drive interface cable, if necessary.

t

If the cable is in good working order, the drive
may be malfunctioning. Contact your local Sony
Technical Support Center.

t

There is no floppy disk in the drive. Insert a
floppy disk and try again.

t

Verify the floppy disk drive interface cable.

t

The drive motor may not be spinning. Contact
your local Sony Technical Support Center.

t

The floppy disk in the drive is not formatted or
not formatted correctly. Use an appropriate
floppy disk.

t

The drive may be out of alignment or otherwise
in need of servicing. Contact your local Sony
Technical Support Center.

t

The floppy disk in the drive is not formatted or
not formatted correctly. Use an appropriate
floppy disk.

t

The drive may be out of alignment or otherwise
in need of servicing. Contact your local Sony
Technical Support Center.

Write-enable
position

Write-protect
position

About Floppy Disks

Compatible floppy disks

The following floppy disks can be used with the drive.

CAUTION

• Do not use floppy disks that are incompatible with the drive, as it may damage the drive.
• If you use preformatted floppy disks, make sure that they are compatible with your OS.

Protecting data on floppy
disks

To prevent accidental loss of
important data, use the write-
protect switch on floppy disks.
When you slide the switch to the
write-protect position, you can read
data on floppy disks, but it is
impossible to write or delete data.

Back of the floppy disk

• Do not place floppy disks close to strong magnetic fields such as those generated by

speakers or televisions, as this could cause loss of data.

• Do not place floppy disks close to heat sources or in direct sunlight as this may warp the

floppy disk, making it unusable.

• Do not open the floppy disk shutter or touch the disk surface. Dirt or scratches on the disk

surface may make reading and writing impossible.

• Avoid dropping liquids on floppy disks.
• To protect important data, remove floppy disks from the drive and store them in a case

when they are not being used.

Handling notes

Make sure that you take the following precautions when handling floppy disks to ensure the
safety of your data.

Technical Support

Please consult the above sources before calling with questions about using
MPF920-Z, or with technical questions about the drive or the supplied
software. If using telephone or e-mail support, please have the following
information available:

• Model number: MPF920-Z
• Serial number
• Date and place of purchase
• Computer maker and model number
• Computer specifications

(CPU speed, memory size, OS version, etc.)

Local technical support is available only in the following
sales regions:

For Customer in the USA (Sony Electronics Inc):
• Free telephone support is offered for 90 days from your first call.

USA Technical Support only: Web based technical support is free of
charge and is available 24 hours a day, 7 days a week.
Web site: http://sony.storagesupport.com/

• Toll free: 1-800-588-3847

Monday to Saturday 8:00 a.m.- 8:00 p.m. CT

For Products purchased in Australia or New Zealand (Sony Australia Limited):
• Web site: http://www.sony.com.au
• Toll free: 1300-13-7669 or International 61-2-9887-6666

Monday to Friday 8:30 a.m.- 7:00 p.m. EST

• Microsoft, MS, MS-DOS, and Windows are registered trademarks of

Microsoft Corporation.

• Other system and product names used herein are registered trademarks or

trademarks of their respective manufacturers, although the ™ and ® marks
are not used in the text.

Before using this device, be sure to read the end user license agreements for
the software provided with your computer.

❑ Our product guarantee is valid only when the supplied accessories

(including software) are used in the specified or recommended system
environment, in accordance with this User’s Guide, and applies only
to this floppy disk drive. Our customer service and user support apply
only under these product guarantee conditions.

❑ Please note that we cannot accept responsibility for failure of the

computer or other devices, incompatibility with special hardware,
operating problems caused by improper installation of software, loss
of data, discs or other accidental or incidental damage that might
occur when using this product.

❑ The guarantee and user support for this product are valid only within

the countries or sales regions specified on the warranty card.

❑ Copyright laws prohibit the copying of all or part of the User’s Guide,

without obtaining permission of the copyright holder.

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