Sony PCG-V505BC - Manual (Page 61)

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Troubleshooting
This section describes how to solve some basic problems you may
encounter when using your computer. For more troubleshooting topics
refer to the VAIO® Computer User Guide. Many problems have simple
solutions, so refer to these sources before you contact Sony Computing
Support (http://www.sony.com/pcsupport).
❑ Troubleshooting Your Computer (Windows XP)
❑ Troubleshooting Your Computer (Windows 2000)
❑ Support Options