Troubleshooting – Sony NAS-CZ1 User Manual
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Troubleshooting
Should you encounter a problem while installing or uninstalling M-
crew Server, use the following troubleshooting to remedy the problem.
If the problem persists after checking all the below items, fill in the
following table and then consult your nearest Sony dealer.
In case an error message appears, it is recommended that you write it
down.
Computer
• Manufacturer:
• Model:
• Type: Desktop type / Laptop type
Name of operating system:
RAM:
Hard disk drive (containing M-crew Server and audio data)
• Capacity of the drive:
• Free space:
Installed folder containing M-crew Server (if other than the default folder)
1)
• Location of the installed folder:
1)
If you do not specify the destination, the software is installed at C:\Program
Files\Mcrewserver.
Version of the software (M-crew Server Ver.1.0)
2)
:
2)
To check the M-crew Server software version, right-click in the M-crew Server
window and select “About M-crew Server”, or see the version information on the
supplied CD-ROM.
Error Message (if one appeared):
If an externally connected CD-ROM drive is used
• Manufacturer:
• Model:
• Type: CD-ROM / CD-R/RW / DVD-ROM / Other (
)
• Type of connection to the computer: PC card / USB / IEEE1394 / Other
(
)
If another device with USB connection is used
• Name of the device (or devices):