Avocent DSR1020 - Manual (Page 68)

58 DSR Switch Installer/User Guide
Appendix G: Technical Support
Our Technical Support staff is ready to assist you with any installation or operating issues you
encounter with your Avocent product. If an issue should develop, follow the steps below for the
fastest possible service:
1. Check the pertinent section of the manual to see if the issue can be resolved by following the
procedures outlined.
2. Check our web site at www.avocent.com/support to search the knowledge base or use the on-
line service request.
3. Call Avocent Technical Support for assistance at (888) 793-8763. Visit the Avocent web site at
http://www.avocent.com/support and click on Support Phone Numbers for current phone
support hours.