Images are not copied correctly, Playmemories home cannot be installed, Playmemories home does not work correctly – Sony FDR-AX100 User Manual

Page 199: This product is not recognized by the computer, Black bands appear at the top and bottom of the, Lcdmonitor of the 4:3 tv

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background image

Black bands appear at the top and bottom of the LCD
monitor of the 4:3 TV.

This happens when viewing an image on a 4:3 TV. This is not a malfunction.

Troubleshooting

Troubleshooting

Copying/Connecting to other devices

Images are not copied correctly.

You cannot copy images using the HDMI cable.
An AV cable (sold separately) is not connected properly. Make sure that the cable is
connected to the input jack of the device.
You cannot copy XAVC S movies.

Troubleshooting

Troubleshooting

Connecting to a computer

PlayMemories Home cannot be installed.

An Internet connection is required to install PlayMemories Home.
Check the computer environment or installation procedure required to install PlayMemories
Home.

Troubleshooting

Troubleshooting

Connecting to a computer

PlayMemories Home does not work correctly.

Quit PlayMemories Home and restart your computer.

Troubleshooting

Troubleshooting

Connecting to a computer

This product is not recognized by the computer.

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