Sony NW-MS7 User Manual

Page 33

Advertising
background image

33

On charging

Symptom

The battery does not last even
when recharged.

The battery is quickly exhausted.

Charging stops just after
connecting the supplied AC power
adaptor.

On the connection with the computer

Symptom

“PC CONNECT” does not appear
in the display window when
connecting to the computer with
the supplied UCB cable.

The player is suddenly
disconnected and “PC CONNECT”
disappears from the LCD.

The computer does not identify the
player when it is connected to the
computer.

There are only a few songs I can
Check-Out. (The recordable time
is short.)

After connecting to the computer,
the drive appears but there is
nothing inside.

The computer/player do not
operate normally when connected.

“Failed to authenticate the portable
player” appears on the display when
the player is connected to the computer.

Other

Symptom

The buttons do not operate.

There is no beep sound to indicate
that operation has been accepted.

The EJECT lever does not work.

Cannot connect the DC/USB
adaptor.

Cannot release the DC/USB
adaptor.

Cause/Remedy

c

If you use the player where the temperature is below 0°C

(32°F), the battery does not function.

c

You need to replace the battery. Please contact your nearest

Sony dealer.

c

When you connect the player to your computer, use the

supplied AC power adaptor, otherwise the battery is quickly
exhausted. (page 13)

c

The battery is full. (If the charging stops even when the battery

is low, this may be due to a problem with the battery life. Please
contact your nearest Sony dealer.)

Cause/Remedy

c

Please wait for the authentication of the OpenMG Jukebox

(page 37) to be finished.

c

If another software is active on your computer, wait for a

while, then reconnect the USB cable. If the problem persists,
disconnect the USB cable, restart your computer, then connect
the USB cable to your computer again.

c

Make sure the USB cable is correctly connected.

c

The supplied AC power adaptor was not connected and the

battery is exhausted. You need to connect the supplied AC
power adaptor to the player.

c

Make sure the USB cable is correctly connected. (page 13)

c

If there is data other than audio files in the “Memory Stick,”

copy them to your computer to free memory on the “Memory
Stick.”

c

Make sure the “Memory Stick” is inserted and reconnect the

player to your computer.

c

If you are connecting both devices with a USB hub or a USB

extension cable, normal operation is not guaranteed. Please use
only the supplied USB cable.

c

You cannot use this player anymore. Please contact your

nearest Sony dealer.

Cause/Remedy

c

Make sure the HOLD switch is OFF. (page 21)

c

You must recharge the battery. (page 10)

c

Set the BEEP setting to ON in the menu. (page 21)

c

You must release the DC/USB adaptor. (page 10)

c

Make sure the DC/USB adaptor is correctly connected with the

SONY logo on the upper side. (page 10)

c

Remove and reinsert the “Memory Stick.”

c

Press the Release button gently and then pull the DC/USB

adaptor. (page 10)

continued

Advertising