Troubleshooting the mouse and touchpad – Sony PCG-FX340K User Manual

Page 130

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Troubleshooting the Mouse and Touchpad

My mouse does not work.

If you are using an external mouse, check that the mouse is plugged into the
mouse port. See “Connecting an External Mouse or Keyboard” for more
information.

If you are using an optional, compatible Sony USB mouse, check that the
mouse is plugged into the USB port.

If you are still experiencing problems, use your supplied Application
Recovery CD(s) to reinstall the mouse drivers. See “Using Your Recovery
CDs”
for more information.

My touchpad does not work properly.

You may have disabled the touchpad without a mouse being connected to the
notebook. To enable the touchpad:

1

Press the Windows key and use the arrow keys to select Programs, and then
Sony Notebook Setup.

2

Select the Touchpad tab using the arrow keys.

3

Select Enable Touchpad, and then press Enter.

You must restart the notebook to make the touchpad work again.

If your touchpad is interpreting a single tap as a double-click, you must adjust the
button assignments. Follow these steps:

1

Press the Windows key and use the arrow keys to select Control Panel, and
then Mouse.

2

Change the button assignments in the Mouse Properties dialog box. (One of
the buttons is assigned to the double-click action.)

If this procedure does not work, ensure that another mouse was not installed. You
may need to use your supplied Driver Recovery CD(s) to reinstall the mouse
drivers. See “To use the Driver Recovery CD(s)” for more information.

The pointer does not move while I am using the Touchpad or Mouse.

Click the Start button on the Windows taskbar, and select Shut Down to
display the Shut Down Windows dialog box, then press Enter.

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