Sony HT-CT60BT - Manual (Page 24)

24 US
Troubleshooting
If you experience any of the following
difficulties while using the system,
use this troubleshooting guide to
help remedy the problem before
requesting repairs. Should any
problem persist, consult your nearest
Sony dealer.
POWER
The power is not turned on.
 Check that the AC power cord
(mains lead) is connected
securely.
SOUND
Dolby Digital sound is not
reproduced.
 Check that the Blu-ray Disc, DVD,
etc., is recorded in Dolby Digital
format.
 When connecting the Blu-ray
Disc, DVD player, etc., to the
digital input jacks of this system,
check the audio setting (settings
for the audio output) of the
connected equipment.
The surround effect cannot be
obtained.
 Depending on the input signal
and the setting for the sound
field, surround sound processing
may not work effectively. The
surround effect may be subtle
depending on the program or
disc.
 If you connect a Blu-ray Disc
player or a DVD player compatible
with the surround effect function,
the surround effect of the system
may not work.
In this case, set the surround
effect function of the connected
equipment to off.
For details, refer to the operating
instructions supplied with the
connected equipment.
No TV sound is output from the
system.
 Check the connection of the
digital optical cord or audio cord
that is connected to the system
and the TV (page 12, 13).
 Check the sound output of the TV
(page 16).
 Check if the TV sound is set to low
volume or muted (page 22).
 Check that the input jack
connected to the TV is correctly
selected (page 21).
The sound is output from both the
system and the TV.
 Turn off the sound of the system
or the TV.
No sound or only a very low-level
sound of the connected equipment
is heard from the system.
 Press VOL + and check the
volume level (page 21).
 Press MUTING or VOL + to cancel
the muting function (page 21).
 Check that the input source is
correctly selected (page 21).
 Check that all the cables and
cords of the system and the
connected equipment are fully
inserted.
 A subwoofer is for reproducing
bass sound. In the case of input
sources that contain very little
bass sound components (i.e., a
TV broadcast), the sound from
the subwoofer may be difficult to
hear.
Additional Information