Sony CDP-M400CS - Manual (Page 34)

Additional Information
34 US
Troubleshooting
If you experience any of the following difficulties while
using the player, use this troubleshooting guide to help
you remedy the problem. Should any problem persist,
consult your nearest Sony dealer.
There’s no sound.
,Check that the player is connected securely.
,Make sure you operate the amplifier correctly.
The CD does not play.
,There’s no CD inside the player (“–NO DISC–”
appears). Insert a CD.
,Insert the CD with the label side facing right.
,Clean the CD (see page 3).
,Moisture has condensed inside the player.
Remove the disc and leave the player turned on
for about an hour (see page 33).
The remote does not function.
,When hooking a cable to an IR IN jack, the IR
feature of the Main Unit does not function.
,Remove obstacles in the path of the remote and
the player.
,Point the remote at the remote sensor on the
player.
,Be sure to set up the remote correctly.
,Replace all the batteries in the remote with new
ones if they are weak.
,Set the command mode of the remote according
to the command mode of the player.
The player functions incorrectly.
,The microcomputer chips may be operating
incorrectly. Disconnect the AC power cord, then
connect it back to the wall outlet to reset the
player.
MP3 files cannot be played back.
,Recording was not performed according to the
ISO 9660 level 1 or level 2 format, or the Joliet or
Romeo in the expansion format.
,The file extension “.MP3” is not added to the
file name.
,Files are not stored in MP3 format.
MP3 files take longer to play back than others.
,The following discs take a longer time to start
playback.
– a disc recorded with complicated tree
structure.
– a disc recorded in Multi Session.
– a disc to which data can be added (non-
finalized disc).
About ID3 tag version 2
Although not a malfunction, the following
occurs when an MP3 file containing ID3 tag
ver.2 is played:
– When skipping a portion of ID3 tag ver.2
(at the beginning of the track), sound is not
output. Skip time changes depending ID3
tag ver.2 capacity.
Example: At 64 kbytes, it is about 2 seconds
(with RealJukebox).
– The displayed elapsed playing time when
skipping a portion of ID3 tag ver.2 is
inaccurate. For MP3 files of a bit rate other
than 128 kbps, time is not displayed
accurately during playback.
– When an MP3 file is created with MP3
conversion software (ex. RealJukebox*), ID3
tag ver.2 will automatically be written.
* “RealJukebox is a registered trademark
of RealNetworks, Inc.”
As of December, 2001