Sony PCV-LX810 - Manual (Page 115)

Troubleshooting
115
Resources
Sony provides several support options for your Sony computer. When you have
questions about your computer and the preinstalled software, check these sources
for answers, in the following sequence:
Quick Start Contains information on how to set up your computer quickly
and easily.
VAIO Computer
User Guide The user guide contains information on your system’s
specifications, features and provides solutions to common
problems.
Online (Electronic)
Documentation The user guide is available electronically on your hard drive.
Two additional guides, “Upgrading and Maintaining Your VAIO
Slimtop™ LCD Computer (PCV-LX810/PCV-LX910)” and the
“Troubleshooting” Help are also available online. To access
online documentation, click the Start button, point to Help
Center, and then point to the desired document.
Manuals and online
help files that may
accompany your
preinstalled
software Most manuals for preinstalled software are located on your
hard disk drive as online help files. You can access online help
files from the Help menu in a specific application. A printed
manual is available for some applications.
VAIO Support Agent VAIO Support Agent can be accessed from the Windows
desktop. Using advanced diagnostic technology, Sony’s VAIO
Support Agent runs scheduled protections of your applications,
network settings, and other important software settings. When
your software is protected, you can use VAIO Support Agent to
repair software problems by restoring your software to any of
the previously protected states.
Knowledge Database Provides instant access to information on commonly
encountered problems. Enter a description of your problem and
the Knowledge Database searches for the corresponding
solutions online. You can access the Sony Knowledge Database
at http://www.sony.com/pcsupport