Battery recycling, storage, and battery life, E.4 batteries limited warranty, Troubleshooting – APC UPB60 User Manual

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Battery Recycling, Storage, and Battery Life

The Universal Notebook Battery should be disposed of properly. Please do not dispose in trash receptacles or incinerate. For

information about APC's battery recycling program, visit: mobilecomputing.apc.com. For best results, do not store the UPB60

where there is excessive heat or cold, as such environments can damage the battery pack and reduce battery life. If storing the

UPB60 for an extended period, completely discharge and recharge the unit before the next use. This can be done by attaching the

UPB60 to a notebook and waiting until the it is fully discharged. The UPB60 is fully discharged when the amber Status indicator is

extinguished. Attach a notebook power adapter to the UPB60 and continue charging it until all Status indicators are extinguished.

For best results, the UPB60 should be fully discharged and recharged once every 3 months. This will condition the cells inside the

battery to ensure the UPB60 delivers the most capacity available.

E.4

Batteries

Limited Warranty

APC warrants its products to be free from defects in materials and workmanship under normal use and service for one (1) year

from the date of purchase for the original purchaser. Its obligation under this warranty is limited to repairing or replacing, at its

sole option, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization

(RMA) number from APC or an APC Service Center with transportation charges prepaid and must be accompanied by a brief

description of the problem and proof of date and place of purchase. This warranty applies only to the original purchaser.

Troubleshooting

Problem

Possible Cause

Corrective Action

The UPB60 is not charging the

Notebook AC Adapter output voltage

Check the voltage rating from the system

notebook when the AC adapter is

does not match the output voltage

label on the notebook or power adapter.

connected to the UPB60.

setting on the Output Voltage Selector
Switch.

Turn the Output Voltage Selector Switch
to the corresponding voltage.

Disconnect and reconnect the UPB60
Power Cable from/to the UPB60.

No power after performing

The actual voltage produced by the

Disconnect the Power Cable from the

the above procedure.

notebook AC adapter is offset from

UPB60. Turn the Output Voltage Selector

its rating.

Switch to the next highest voltage setting.

Example: if the notebook AC adapter is
15V, turn the Output Voltage Selector
Switch to 16V.

The notebook is an Acer model, and is

Disconnect the UPB60 Power Cable; set

listed in the “Compatibility Guide”

the Output Voltage Selector Switch to 20V.

and the “Compatibility” section of

Connect the UPB60 Power Cable to the

this manual.

notebook.

UPB60 does not charge the notebook

The Output Voltage Selector Switch is

Check the notebook, notebook power

when the AC adapter is NOT connected.

not set to the correct voltage setting.

adapter, “Compatibility Guide” or
“Compatibility” section of this manual to
ensure the appropriate voltage setting for
the notebook is being used, and to ensure
the proper jack tip and plug tip are
being used.

UPB60 has automatically shut down

Remove the UPB60 from the enclosed

due to abnormally high temperature.

area, and let it cool for a few minutes.
Unplug and re-plug the UPB60 Power
Cable. The unit will recover from thermal
protection mode.

The notebook being used is drawing

UPB60 is designed to deliver 70 Watts of

more than 70W from the UPB60.

continuous output power. Perform one of
the following to resume UPB60 power
output:

1. Fully charge the notebook internal
battery using the adapter provided with
the notebook; connect the UPB60 to the
notebook.

2. Change the power settings on the
notebook to conserve battery power.

No power from the UPB60 after being

The UPB60 may have entered Sleep

Press the On/Status push button for

disconnected from a notebook.

Mode.

1 second, then release. The On/Status
indicators will illuminate and the battery
will resume power output. If no indicators
are lit, charge the UPB60.

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