Troubleshooting, Messages, Precautions – Sony RDH-GTK33iP User Manual

Page 2: Specifications

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RDH-GTK33iP (GB) 4-418-234-11 (1)

Using the timers

The system offers 2 timer functions. If you use both

timers, the Sleep Timer has priority.

Sleep Timer:

You can fall asleep to music. This function works even if

the clock is not set.
Press SLEEP  repeatedly to select the desired time.
To cancel the Sleep Timer, press SLEEP  repeatedly

until “OFF” appears.

Play Timer:

You can wake up to FM/AM reception, iPod/iPhone or

USB device

at a preset time. Make sure you have set the

clock.

1

Prepare the sound source.
Prepare the sound source, and then press VOLUME

+/  to adjust the volume.

2

Select the timer set mode.
Press TIMER MENU .

3

Set the play timer.
Press /  repeatedly to select “PLAY SET,” then

press .

4

Set the time to start playback.
Press /  repeatedly to set the hour, then press

. Use the same procedure to set the minutes.

5

Use the same procedure as in step 4 to set the time

to stop playback.

6

Select the sound source.
Press /  repeatedly until the desired sound

source appears, then press .

7

Turn off the system.
Press  . The system automatically turns on

before the preset time.

If the system is already on at the preset time, the Play

Timer will not be activated. Do not operate the system

from the time the system turns on until the playback

starts.

To check the setting
1

Press TIMER MENU .

2

Press 

/  repeatedly to select “SELECT,” and then

press .

3

Press 

/  repeatedly to select “PLAY SEL,” and

then press .

To cancel the timer

Repeat the same procedure as above until “OFF” appears

in step 3, and then press .

To change the setting

Start over from step 1 of “Using the timers.”
Note

If you select a USB device as a playback source and have many files

or folders on that device, it takes time for read processing, causing a

slight delay before start of play in response to the timer.

Notes for the iPod/iPhone user

Make sure the iPod/iPhone is not playing when using the Play

Timer.

The Play Timer may not be activated depending on the status of the

connected iPod/iPhone.

Tip

The Play Timer setting remains as long as the setting is not cancelled

manually.

Troubleshooting

1

Make sure the power cord is connected correctly

and firmly.

2

Find your problem in the checklist below, and take

the indicated corrective action.
If the issue persists, contact your nearest Sony dealer.

If the standby indicator flashes

Immediately unplug the power cord, and check the

following items.

Is anything blocking the ventilation holes of the

system?

Is the iPod/iPhone connector  short-circuited?

After the standby indicator  stops flashing,

reconnect the power cord, and turn on the system. If

the issue persists, contact your nearest Sony dealer.

General

The demonstration appears on the display

after plugging in the power cord even though

the system is not turned on.

Press DISPLAY  once while the system is off. The

demonstration disappears.

Set the clock. See “Setting the clock.”

The system does not turn on.

Is the power cord plugged in?

The system has entered standby mode

unexpectedly.

This is not a malfunction. The system enters standby

mode automatically in about 30 minutes when there is

no operation or audio signal output. See “To turn off

the automatic standby function.”

The clock setting or the Play Timer operation

has been cancelled unexpectedly.

If about a minute elapses with no operation, the clock

setting or Play Timer setting is cancelled automatically.

Perform the operation again from the beginning.

There is no sound.

Is anything blocking the ventilation holes of the system?

The specified station may have temporarily stopped

broadcast.

Severe hum or noise.

Move the system away from sources of noise.

Connect the system to a different wall outlet.

Install a noise filter (not supplied) to the power cord.

The remote does not function.

Remove any obstacles between the remote and the

remote sensor  on the unit, and position the unit

away from fluorescent lights.

Point the remote at the system’s sensor .

Move the remote closer to the system.

The batteries of the remote may be exhausted. Replace

the batteries (R6/size AA) with new ones.

The standby indicator

remains lit after

unplugging the power cord.

The standby indicator  may not turn off immediately

after unplugging the power cord. The indicator will turn

off after about 40 seconds. This is not a malfunction.

Except 

, no buttons on the unit work,

and “CHILD LOCK” appears on the display

.

The child lock function has been enabled. To disable the

child lock, hold down   on the unit until “CHILD

LOCK OFF” appears on the display .

iPod/iPhone

There is no sound.

Make sure the iPod/iPhone is connected securely.

Make sure the iPod/iPhone is playing music.

Make sure the iPod/iPhone is updated with the latest

software. If not, update the iPod/iPhone before using

with the system.

Adjust the volume.

The sound is distorted.

Make sure the iPod/iPhone is connected securely.

Turn down the volume.

Set the “EQ” setting of the iPod/iPhone to “Off” or

“Flat.”

Unexpected track changes occur during

playback.

Turn the “Shake to Shuffle” function (changing tracks

by shaking the iPod/iPhone) off on the iPod/iPhone

when listening to music on the iPod/iPhone at high

volumes. If this function is enabled, unexpected track

changes may occur due to the vibrations caused by

sound pressure from the system.

The iPod/iPhone does not function.

If the battery of the iPod/iPhone is empty, it may not

work with this system. In such a case, recharge it with a

computer, etc. then connect it to the system.

Quit all running applications on your iPod or iPhone

before using it with the system. For details, refer to the

operation manual supplied with the iPod/iPhone.

Make sure the iPod/iPhone is connected securely.

Make sure the iPod/iPhone is updated with the latest

software. If not, update the iPod/iPhone before using

with the system.

Because the operation of the system and the iPod/

iPhone are different, you may not operate the iPod/

iPhone using buttons on the remote or unit. In this

case, use the control buttons on the iPod/iPhone.

The iPod/iPhone cannot be charged.

If the battery of the iPod/iPhone is empty, the system

may not be able to charge it even if you connect it to the

system. In such a case, recharge it with a computer, etc.

then connect it to the system.

Make sure the iPod/iPhone is connected securely.

When charging an iPod/iPhone while the system is off

(Standby mode), the system does not perform charging

if the iPod/iPhone is fully charged.

Make sure the system is not in USB function mode. An

iPod/iPhone cannot be charged in USB function mode.

You cannot charge the iPod/iPhone via (USB) port

 on the unit, even if using the USB cable supplied

with your iPod/iPhone. For charging, always connect

the iPod/iPhone to the iPod/iPhone connector  on

the unit.

The ring volume of the iPhone does not

change.

Adjust the ring volume on the iPhone.

USB device

The connected iPod/iPhone or USB device is

not being charged, when both are connected at

the same time.

You cannot charge an iPod/iPhone and the USB device

at the same time. Select the USB function to charge a

USB device.

Are you using a supported USB device?

If you connect an unsupported USB device, the

following problems may occur. Check the information

on the websites about compatible USB devices with

URLs listed under “Playing a file of the USB device.”

 The USB device is not recognized.

 File or folder names are not displayed.

 Playback is not possible.

 The sound skips.

 There is noise.

 A distorted sound is output.












“OVER CURRENT” appears.

A problem has been detected with the level of electrical

current from (USB) port . Turn off the system

and remove the USB device from the (USB) port

. Make sure there is no problem with the USB device.

If this display pattern persists, contact your nearest

Sony dealer.

There is no sound.

The USB device is not connected correctly. Turn off the

system, then reconnect the USB device.

There is noise, skipping, or distorted sound.

Turn off the system, then reconnect the USB device.

The music data itself contains noise, or the sound is

distorted. Noise may have been entered when creating

music data due to the conditions of the computer.

Create the music data again.

The bit rate used when encoding the files was low. Send

files encoded with higher bit rates to the USB device.

“READING” is displayed for an extended time,

or it takes a long time before playback starts.

The reading process can take a long time in the

following cases.

 There are many folders or files on the USB device.

 The file structure is extremely complex.

 The memory capacity is excessive.

 The internal memory is fragmented.

Erroneous display

Send the music data to the USB device again, as

the data stored on the USB device may have been

corrupted.

The character codes that can be displayed by this

system are numbers and alphabets only. Other

characters are not displayed correctly.

The USB device is not recognized.

Turn off the system and reconnect the USB device, then

turn on the system.

Check the information on the websites about

compatible USB devices with URLs listed under

“Playing a file of the USB device.”

The USB device is not working properly.

Refer to the USB device operation manual for how to

deal with this problem.

Play does not start.

Turn off the system and reconnect the USB device, then

turn on the system.

Check the information on the websites about

compatible USB devices with URLs listed under

“Playing a file of the USB device.”

Press   to start playback.

Play does not start from the first track.

Set the play mode to Normal Play mode.

Files cannot be played back.

The audio file does not have the extension “.mp3,”

“.wma” or “.m4a”.

The data is not created in MP3/WMA/AAC format.

USB devices formatted with file systems other than

FAT16 or FAT32 are unsupported.*

If you use a partitioned USB device, only files on the

first partition can be played.

Files that are encrypted or protected by passwords, etc.

cannot be played back.

* This system supports FAT16 and FAT32, but some USB devices may

not support all of these FAT. For details, see the operation manual

of each USB device or contact the manufacturer.

Tuner

Severe hum or noise, or stations cannot be

received. (“TUNED” or “ST” flashes on the

display

.)

Connect the antenna properly.

Try another place and orientation for better antenna

reception.

Keep the antennas away from the power cord to avoid

picking up noise.

Turn off any nearby electrical equipment.

To change the AM tuning interval

The AM tuning interval is preset to 10 kHz by factory

default. Use buttons on the unit to change the AM tuning

interval (9 kHz or 10 kHz).

1

Tune to any AM station, and then turn off the

system.

2

Press DISPLAY  to display the clock.

3

While holding down FUNCTION , press  .
All the AM preset stations are erased. To reset the

interval to the factory preset, repeat the procedure.

To reset the system to factory settings

If the system still does not operate properly, reset the

system to factory settings.

Use buttons on the unit to reset the unit to its factory

default settings.

1

Disconnect and reconnect the power cord, and then

turn on the system.

2

Hold down  , and press   until “RESET”

appears.
All user-configured settings, such as preset radio

stations, timer, and the clock, are deleted.




To turn off the automatic standby function

This system is equipped with an automatic standby

function. With this function, the system enters standby

mode automatically in about 30 minutes when there is no

operation or audio signal output.

By default, the automatic standby function is turned on.

Use buttons on the unit to turn off the automatic standby

function.
Hold down   while the system is on, until

“AUTO.STBY OFF” appears.
To turn on the function, repeat the procedure until

“AUTO.STBY ON” appears.

Notes

The message “AUTO.STBY” start flashing on the display about 2

minutes before entering standby mode.

The automatic standby function is invalid for the tuner function

(FM/AM), even when you have enabled it.

The system may not enter standby mode automatically in the

following cases;

 when an audio signal is detected.

 when a USB device is connected.

 during playback of audio files.

 while the preset Play Timer or Sleep Timer is in process.

Messages

CHARGING : The iPod/iPhone is being charged when the

system is off (Standby mode).

CHILD LOCK : The child lock function has been enabled.

To disable the child lock, hold down   on the unit

until “CHILD LOCK OFF” appears on the display .

ERROR : The USB device could not be recognized or an

unknown device is connected.

NoDEVICE : No USB device is connected or the

connected USB device has been removed.

NoMEMORY : The memory media is not inserted in the

USB device.

NO TRACK : Playable file on the USB device is not loaded

in the system.

NOT USED : You tried to perform a specific operation

under conditions where that operation is prohibited.

NO SUPPORT : An unsupported USB device, iPod/

iPhone model is connected, or the iPod/iPhone whose

battery is empty is connected.

TIME NG : The Play Timer start and end times are set to

the same time.

Precautions

On safety

Completely disconnect the power cord (mains lead)

from the wall outlet (mains) if it is not going to be used

for an extended period of time. When unplugging the

unit, always grip the plug. Never pull the cord itself.

Should any solid object or liquid get into the system,

unplug the system, and have it checked by qualified

personnel before operating it again.

The AC power cord can be changed only by a qualified

service facility.

On placement

Do not place the system in an inclined position or in

locations that are extremely hot, cold, dusty, dirty, or

humid or lacking adequate ventilation, or subject to

vibration, direct sunlight or a bright light.

Be careful when placing the system on surfaces that

have been specially treated (for example, with wax, oil,

polish) as staining or discoloration of the surface may

result.

Condensation may form on outer surfaces or internally,

and cause the system to malfunction if the system is

suddenly moved from a cold to a warm environment. If

condensation forms, turn off the system, and leave the

system off until the moisture evaporates. Do not use the

system until the condensation has fully evaporated.

On heat buildup

Heat buildup on the unit during operation is normal

and is not cause for alarm.

Do not touch the cabinet if it has been used

continuously at a high volume because the cabinet may

have become hot.

Do not obstruct the ventilation holes.

On the speaker system

The built-in speaker system is not magnetically shielded,

and the picture on nearby TV sets may become

magnetically distorted. In this situation, turn off the TV,

wait 15 to 30 minutes, and turn it back on.

If there is no improvement, move the system far away

from the TV.

Cleaning the cabinet

Clean this system with a soft cloth slightly moistened

with a mild detergent solution. Do not use any type of

abrasive pads, scouring powder, or solvents, such as

thinner, benzine, or alcohol.

Specifications

AUDIO POWER SPECIFICATIONS

POWER OUTPUT AND TOTAL HARMONIC DISTORTION:

(The United States model only)

With 3.5 ohm loads, both channels driven, from 120  10,000 Hz; rated

50 watts per channel minimum RMS power, with no more than 0.7% total

harmonic distortion from 250 milliwatts to rated output.

Amplifier section

RMS output power (reference):

210 W + 210 W (per channel at 3.5 Ω, 1 kHz)

Speaker section

Speaker system: 2 way speaker system, Bass reflex

Speaker units:

Woofer: 200 mm (7.87 in), cone type

Tweeter: 66 mm (2.6 in), cone type

Rated impedance: 3.5 Ω
Input

DVD/PC IN (audio in L/R):

Sensitivity 1,000 mV, impedance 47 kΩ

iPod/iPhone section

iPod/iPhone connector:

Output voltage: DC 5 V

Maximum output current: 1 A

Compatible iPod/iPhone models:

 iPod touch 4th generation

 iPod touch 3rd generation

 iPod touch 2nd generation

 iPod nano 6th generation

 iPod nano 5th generation (video camera)

 iPod nano 4th generation (video)

 iPod nano 3rd generation (video)

 iPod classic

 iPhone 4S

 iPhone 4

 iPhone 3GS

 iPhone 3G

“Made for iPod,” and “Made for iPhone” mean that an electronic accessory has

been designed to connect specifically to iPod or iPhone, respectively, and has

been certified by the developer to meet Apple performance standards. Apple

is not responsible for the operation of this device or its compliance with safety

and regulatory standards. Please note that the use of this accessory with iPod

or iPhone may affect wireless performance.
USB section

Supported bit rates:

MP3 (MPEG 1 Audio Layer-3): 32 kbps  320 kbps, VBR

WMA: 48 kbps  192 kbps, VBR

AAC: 48 kbps  320 kbps

Sampling frequencies:

MP3 (MPEG 1 Audio Layer-3): 32/44.1/48 kHz

WMA: 44.1 kHz

AAC: 44.1 kHz

(USB) port:

Type A, maximum current 500 mA

Tuner section

FM stereo, FM/AM superheterodyne tuner

Antenna:

FM lead antenna

AM loop antenna

FM tuner section:

Tuning range:

87.5 MHz  108.0 MHz (100 kHz step)

AM tuner section:

Tuning range:

530 kHz  1,710 kHz (10 kHz step)

531 kHz  1,710 kHz (9 kHz step)

General

Power requirements:

AC 120 V, 60 Hz

Power consumption:

75 W (0.5 W at the Power Saving mode)

Dimensions (W/H/D):

Approx. 768.5 mm × 323 mm × 385 mm (30.25 in × 12.71 in × 15.15 in)

Mass:

Approx. 14.0 kg (30 lb 13

1

/

2

oz)

Quantity of the unit:

1 piece

Supplied accessories: Remote Commander (1), R6 (Size AA) batteries (2),

FM lead/AM loop antenna (1)
Design and specifications are subject to change without notice.

Presetting radio stations

1

Tune to the desired station.

2

Press TUNER MEMORY  to select the tuner

memory mode.

3

Press +/  repeatedly to select the desired preset

number.
If another station is already assigned to the selected

preset number, the station is replaced by the new

station.

4

Press  to store the station.

5

Repeat steps 1 through 4 to store other stations.
You can preset up to 20 FM and 10 AM stations.

6

To call up a preset radio station, press TUNING

MODE  repeatedly until “PRESET” appears, and

then press +/  repeatedly to select the desired

preset number.

Using optional audio components

1

Prepare the sound source.
Connect additional audio component to the DVD/PC

IN L/R jacks  on the unit using an audio analog

cord (not supplied).

2

Adjust the volume level to minimum.
Press VOLUME   repeatedly until “VOL MIN”

appears on the display .

3

Select the DVD/PC function.
Press FUNCTION +/  repeatedly.

4

Start playback.
Start playback of the connected component and adjust

the volume.

Note

The system may enter Standby mode automatically if the volume

level of the connected component is too low. Adjust the component’s

volume accordingly. See “To turn off the automatic standby function.”

Adjusting the sound

To

Press

Adjust the volume VOLUME +/ .
Generate a more

dynamic sound

BASS BOOST  repeatedly to

select “BASS ON.”

Set the sound

effect

EQ  repeatedly.

Setting the speaker light

illumination

You can set a speaker light illumination from a variety of

illumination patterns. The speaker light illumination will

create lighting effects based on the music source.
Press LED SPEAKER  repeatedly.
Each time you press the button, the pattern changes.

To turn off the speaker light function

Press LED SPEAKER  repeatedly until “LED OFF”

appears.

Changing the display

To

Press

Change

information on

the display 

1)

DISPLAY  repeatedly when the

system is on.

Change Display

mode (see below.)

DISPLAY  repeatedly when the

system is off.

2)

1)

For example, you can view the USB device information, such as;

 track or file number

 track or file name (“ ”)

 artist name (“ ”)

 album name (“ ”)

 folder name (“

”)

2)

The standby indicator  on the unit lights up when the system is off.

The system offers the following display modes.
Display mode

When the system is off

1)

Demonstration

The demonstration is turned on.

Power Saving

mode

2)

The display is turned off to conserve

power. The timer and clock continue

to operate.

Clock

3)

The clock is displayed.

1)

The standby indicator  on the unit lights up when the system is off.

2)

You cannot set the clock in Power Saving mode.

3)

The clock display automatically turns to Power Saving mode after 8

seconds.

Notes on the display information

Characters that cannot be displayed appear as “_”.

Total playing time for a USB device is not displayed.

The following are not displayed correctly;

 elapsed playing time of an MP3 file encoded using VBR (variable

bit rate).

 folder and file names that do not follow either the ISO9660

Level 1, Level 2 or Joliet in the expansion format.

ID3 tag information for MP3 files is displayed when ID3 version 1

and version 2 tags are used (ID3 version 2 tag information display

has priority when both ID3 version 1 and version 2 tags are used for

a single MP3 file).

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