Sony PCG-Z505HSK - Manual (Page 67)

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My modem connection is slow
The computer’s modem uses K56flex TM technology/V.90. Many factors
influence modem connection speed, including telephone line noise or
compatibility with telephone equipment (such as fax machines or other
modems). If you think your modem is not connecting properly to other
PC-based modems, fax machines, or your Internet Service Provider, check
the following:
❑ Have your phone company check that your phone line is free from
any line noise.
❑ If your problem is fax-related, check that there are no problems with
the fax machine you are calling and that it is compatible with fax
modems.
❑ If you are having a problem connecting with your Internet Service
Provider, check that the ISP is not experiencing technical problems.
❑ If you have a second phone line available, try connecting the modem
to that line.
My mouse does not work
If you have connected an external mouse to the mini USB connector, it
may cause some problems when you transfer high-speed or high-capacity
data. Use the USB connector.
My computer does not shut down
It is best to shut down your computer using the Shut Down command on
the Windows Start menu. Using other methods, including those listed
here, may result in loss of unsaved data. If the Shut Down command does
not work properly, follow these steps:
❑ Shut down the computer by pressing Ctrl+Alt+Delete. If this does not
work, slide the power switch forward and hold it for four seconds.
❑ Unplug the computer from the AC adapter and remove the battery
pack from your computer.
My PC card is not working
Make sure the PC card is compatible with Windows 2000.
When I remove the Memory Stick media, an error message appears.
Insert the media into the slot again and press the Enter key. Wait until the
active application finishes, then remove the media. If the message
confirms eject of the media, click OK.