Using apple hardware test – Apple 17-inch MacBook Pro (User’s Guide) User Manual

Page 99

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Chapter 5

Troubleshooting

99

Note: To install iCal, iChat AV, iSync, iTunes, Safari, and the iLife applications, follow the

instructions in “Installing Mac OS X and Applications” on page 97. You might need to

insert Mac OS X Install Disc 2, depending on the applications you choose to install.

Using Apple Hardware Test

You can use Apple Hardware Test to help determine if there is a problem with your

computer’s hardware.

To use Apple Hardware Test:

1

Disconnect all external devices from your computer except the power adapter.

If you have an Ethernet cable connected, disconnect it.

2

Insert the Mac OS X Install Disc 1 that came with your computer.

3

Restart your computer and hold down the D key as it starts up.

4

When the Apple Hardware Test main screen appears, follow the onscreen instructions.

5

If Apple Hardware Test detects a problem, it displays an error code. Make a note of the

error code before pursuing support options. If Apple Hardware Test doesn’t detect a

hardware failure, the problem might be software related.

For more information about Apple Hardware Test, see the Apple Hardware Test Read

Me file on the Mac OS X Install Disc 1.

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