Atwood Mobile Products MPD 87903 - Manual (Page 4)

8
TROUBLESHOOTING
If all or any of the jacks or landing legs fail to operate:
1. Check whether the 12VDC battery is fully charged. You may need to recharge it.
2. Check that the camper jack cords are securely plugged into the exterior sockets.
You may need to pull a plug out and replug it.
3. If the motor will not extend/retract the jack and the motor is making a ratcheting
sound (clutch slipping), do not use the manual override. Immediately contact an
Atwood Service Center and have jack replaced. Do not use the jack until
replaced.
4. Assure the activation switch is turned on. The LED on the switch pad should be lit.
5. Hold the hand-held remote vertically with the keypad facing you and have the
remote between you and the camper.
6. Check that you are within 20 feet of the camper, however at a safe distance to
avoid contact with the camper. All observers must also be at a safe distance.
7. Replace the 9V battery
8. Check that the battery terminals are clean and have no corrosion.
9. Be sure the dip switch code for the remote and the power relay module are set
for the same code.
10. Look to see if other radio frequency devices such as an automobile key fob, cel-
lular phone, TV remote control, are operating within range of your remote.
These devices will make the jacks pause. Lift your finger from the button on the
remote and re-press the button.
If the jacks keep running, push the activation switch and the light on the switch will
go out. This will shut the power off to the jacks. If not, unplug the jack(s) from its
(their) exterior socket(s).
MAINTENANCE
1. To clean the remote, wipe with a soft cloth dampened with water. Don’t use cleaners
or solvents on the remote, they can harm the body and leak inside, causing perma-
nent damage. Battery contacts may be wiped with a dry, lint-free cloth.
2. If the remote gets wet, remove batteries immediately. Dry battery compartment with
a soft cloth to minimize potential water damage. Leave cover off the battery com-
partment overnight or until completely dry. Do not use the remote until completely
dry.
3. If power relay module gets wet, turn off circuit breaker to the unit. Allow unit to fully
dry before attempting to use it.
4. If it is not possible to get jack to operate freely, replace jack.
5. Should problems or questions arise, contact your dealer, the camper manufacturer,
or the Atwood Service Department (574) 262-2655.
6. The ball screw jacks and remote controls have a two year warranty as written in this
manual. For more warranty information contact Atwood before having any work done.
ATWOOD LIMITED WARRANTY
Atwood Mobile Products warrants to the retail owner and subject to the below men-
tioned conditions, that this product will be free of defects in material or workmanship
for a period of two years from the original date of purchase. Atwood’s liability hereun-
der is limited to the replacement of the product, repair of the product, or replacement
of the product with a reconditioned product at the discretion of the manufacturer. This
warranty is void if the product has been damaged by accident, unreasonable use, neg-
lect, tampering or other causes not arising from defects in material or workmanship.
This warranty extends to the original owner of the product only and is subject to the
following conditions:
1. For two (2) years commencing with the date of purchase, Atwood will provide the
replacement or repair of any Hardware System and Components that are found to
be defective by Atwood in material or workmanship.
2. In the event of a warranty claim, the original owner must contact the Atwood
Consumer Service Department, 1120 North Main, Elkhart, IN 46514 USA.
Phone: (574-262-2655). Warranty Claim Service must be performed as approved by
the Atwood Consumer Service Department. Warranty replacement hardware sys-
tems and components or parts will be furnished freight prepaid labor cost to repair
or replace will be limited to the amount of the original purchase price of the systems
and components. The replaced warranty products or parts become the property of
Atwood Mobile Products and must be returned to the Atwood Consumer Service
Department freight prepaid, unless prior arrangements have been made.
3. This limited warrant is valid only when the product is applied, installed, maintained
and operated in accordance with this Atwood Installation Maintenance and Operating
Manual. Any deviation from these specifications must be approved in writing by
Atwood.
4. ANY IMPLIED WARRANTIES arising by way of State Law, including any implied war-
ranty of merchantability and any implied warranty of fitness for a particular purpose are
limited in duration to the term of this Limited Warranty. Atwood makes no further warran-
ty of any nature beyond this Limited Warranty. No person has authority to enlarge,
amend or modify this Limited Warranty.
5. Any action to enforce this warranty shall not be commenced more than one (1) year
after the expiration of this warranty. 5.22.07